Business Clerk Scheduler Jobs

Reporting to the NICU Clinical Manager, the Business Clerk Scheduler is responsible for scheduling services across the NICU in conjunction with the Corporate Scheduling Office (CSO) Business Clerk.

The Business Clerk Scheduler will maintain and coordinate the day-to-day schedule covering 24 hours a day, 7 days a week operations for non-union and unionized staff (i.e. Registered Nurses, Respiratory Therapists, Health Care Aides, Business Clerks, Dietetic Assistants, Transport Nurses and other Allied Health). The Business Clerk Scheduler will work within the requirements set out by the CUPE, ONA and OPSEU collective agreements, non-union policy, scheduling guidelines and specific staffing needs of the department. The Business Clerk Scheduler will maintain contact with employees and managers regarding shift changes, cancelled shifts, and replacement for sick or absent employees and will make changes to schedules. The Scheduler Business Clerk works closely with NICU Leaders to ensure safe unit coverage is achieved through staffing.

• Ability to sit for long periods, repetitive reaching, repetitive bending
• Demonstrated ability to make decisions in accordance with policies, legislated requirements and collective agreements and in accordance with HHS core values
• Minimum of 3 years of relevant work experience in a scheduling/administrative environment
• Demonstrated ability to deal with conflict and problem solve
• Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills
• In-depth knowledge of human resource policies, procedures and demonstrated ability to interpret and consistently apply these
• Excellent Listening skills and client relationship skills
• Ability to be self-directed and take initiative while working independently and remaining focused on an assignment through to delivery
• College certificate/diploma in Business, Secretarial or Office Administration (or Business experience) an asset
• Ability to work well under pressure in a dynamic and changing environment
• Thrives on being a creative problem solver and understands when to escalate concerns/scenarios to unit Leaders
• In-depth knowledge of Union and Non-Union contracts and language related to the CUPE, ONA and OPSEU, and the ability to apply collective agreement language
• Demonstrated proficiency in MS Office, MS Word, MS Excel, MS Access and keyboarding skills of 40 wpm, which may be subject to testing as well as knowledge and skill related to using computers
• Demonstrated experience with Kronos ESP (Environment for Scheduling Personnel) Software or automate scheduling software
• Excellent organizational and time management skills
• Mathematical skills related to payroll, budget and statistical documents
• Grade 12 or equivalent

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.

Job

Administrative/Service

Primary Location

Ontario-Hamilton

This position will be located at

McMaster University Medical Centre

Organization

Neonatal Intensive Care

Status

Regular

Hours per week

30

Number of Openings

1

Union Code

CUPE 7800

Minimum Salary

26.5023

Maximum Salary

27.0431

Post Date

Jul 5, 2023, 11:00:00 PM

Jul 12, 2023, 10:59:00 PM

Unit Summary

The Neonatal Intensive Care Unit at McMaster Children’s Hospital is comprised of a Level III NICU, a Level II nursery and a neonatal transport team, providing medical and surgical care to neonates and their families per year and serving a broad geographic area within southern Ontario. The interdisciplinary team provides family-centered care with a strong focus on evidence-based best practice and continuous quality improvement. McMaster NICU is actively involved in a number of collaborative quality improvement initiatives provincially, nationally and internationally.

Schedule Work Hours

Days, evenings, weekends

Guidelines

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at 905-521-2100, Ext. 46947for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment

Proficiency in both Official Languages, French and English, is considered an asset

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article 13.01 (b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement