Bartender (Sat - Tues), Part Time

Bartenders are responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Bartender, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

Availability must be flexible Saturday to Tuesday from approx. 1100am to 200am.

Must have your own transportation as buses do not come out to the Casino.

• Handling cash & other forms of payment
• Entertaining guests with AMPLIFIED SERVICE
• Monitor bar area for seating availability, service, safety and well-being of the guest
• Thank guests with genuine appreciation and provide a fond farewell
• Expedite guests and/or server’s orders including the mixing and serving of beverages
• Complete any additional reasonable requests by management
• Process all guest orders thru the POS terminal
• Maintain cleanliness of work areas throughout the shift
• Take the guest order, always trying to use suggestive/ upselling techniques
• Demonstrating impeccable product knowledge
• Clear and re-set bar top and tables in bar area
• Notify management of maintenance repair issues
• Making proficient sales transactions - using a point-of-sale system
• Demonstrating responsible alcohol service
• Set-up / Replenish bar station with ice, dry goods, paper products, juices, cut fruits, and garnishes for service
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
• Anticipate guests’ service needs and provide service to each guest quickly and accurately
• Directing guests to areas & restrooms
• Properly checks I.D.s – for guests who appear to be under 30 years old
• Prepare quality cocktails, beer, and wine according to the Hard Rock beverage standards and / or recipes to all guest and servers
• Lives the Brand
• Thank guests with genuine appreciation and provide a fond farewell
• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
• Creating memorable experiences
• Answering questions - accurately and politely

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

• Recycling products, where possible
• Displaying a positive and outwardly friendly attitude toward guests
• Standing or walking, for up to 8+ hours
• Maintaining HRC’s 5 core Values and Mission Statement
• Performing duties which require bending & reaching
• Follows all food safety & sanitation procedures
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.
• Practicing all general safety standards
• Maintaining a well-groomed appearance (“having a plan”)
• Following all uniform guidelines
• Lifting & transporting up to 25 pounds
• Must be at least 19 years of age
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Ability to stand and sit for extended periods of time.
• Remaining calm in a hectic, fast-paced atmosphere
• Must be Smart Serve certified

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.