Associate Product Manager Jobs

About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
About the Team:
In the DevX (Developer Experience) product team, our mission is to create the future marketplace for modern GRC and ESG solutions, that have been built using our intuitive and simple tools and services. The DevX product team defines the standards for building excellent product solutions, the necessary tools needed to build these, and educates those that build our products solutions.
As a DevX Associate Product Manager, you will be responsible for managing and executing the roadmap of product solutions including out of the box solution configurations within our portfolio wide Diligent SaaS platform, and integrated standards and regulations for our audit, risk, and compliance products. This is the perfect role if you are a business analyst or consultant with GRC experience looking to pivot into product management.
You will need to stay up to date on relevant regulatory obligations, especially information security, cybersecurity and privacy-related mandates, to ensure that these are made available integrated into the platform for our customer. Your expertise and attention to detail will be instrumental in ensuring compliance, maintaining our competitive edge, and meeting the needs of our clients.
At this time, we are only able to consider candidates based in Vancouver, Canada. Due to the global nature of our teams, you will need to work early PST hours from time to time.
Product Areas:

• Integrated ESG and GRC Standards and Regulatory materials (global security standards like ISO and NIST, industry standards like payment, healthcare and banking, and regulatory standards like privacy and government)
• Partner solutions (working with 3rd party vendors and resellers that help scale our reach across the globe)
• OOTB solution configurations (including setup, risks, controls, questionnaires, and reports)

Responsibilities:
Evangelize a shared vision and roadmap

• Execute the strategy for OOTB and partner solutions in all regions
• Develop a shared roadmap for solutions and content by creating buy-in on priorities and leading impactful outcomes for our commercial teams
• Be the voice of the customer to all stakeholders across product and engineering by developing customer empathy through direct and indirect customer research

Design and build best in class solutions

• Work with SMEs from partner organizations to build the best solutions for our customers
• Guide the delivery of new product and content solutions to the end user — effectively prioritizing based on strategic outcome and customer pains - to ensure that the engineering team is focused on highest impact initiatives
• Be a well-rounded product manager who understands that can combine an understanding of our domain with design principles for a good user experience
• Regularly review changes to industry standards and regulations, as they relate to GRC and ESG, and prioritize within roadmap ensuring consistency across platforms, accuracy, relevance, and accessibility.

Drive go-to-market alignment and enablement

• Create and update collateral, including documentation, guides, training materials, and user interfaces to support education of customer, partner and commercial teams
• Collaborate with a cross-functional team comprised of key commercial stakeholders, PMM and enablement teams ensuring correct positioning of product solutions
• Engage with our partners to identify opportunities for deeper engagement and additional opportunities for partner solutions

Core Competencies:

• Experimentation - Ability to independently lay out and test clear hypotheses, solve problems without well-defined direction, and leverage data to prove out concepts
• Keen Prioritizer - Ability to think strategically, learn quickly, prioritize effectively while working cross-functionally
• Lean Product Management - Strong understanding of agile product development
• Communication - Ability to communicate clearly to both technical and non-technical audiences
• "Ship it" - Track record of shipping (success and failures, alike)
• Entrepreneurial - Comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done
• 0 - 2 years of Product Management experience, including experience in the GRC domain

Reporting Structure:

• Reporting to the Director of Product Management, Developer Experience

Performance Review:

• Formal review process at end of each half year

What Diligent Offers You

• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, and Sydney.
• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.