Associate Director, Student Engagement And Development

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management, Level C

Job Title

Associate Director, Student Engagement and Development

Department

Senior Managers | Undergraduate Office | UBC Sauder School of Business

Compensation Range

$6,378.58 - $9,189.17 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

June 23, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Jun 28, 2024

This is term, leave coverage position, with an end date of June 28, 2024.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

UBC Sauder School of Business is one of the world’s leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence in research and learning, an outstanding faculty and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational mission.

We acknowledge that UBC Sauder at the Vancouver Campus is situated within the traditional, ancestral and unceded territory of the Musqueam. We acknowledge that UBC Sauder at the UBC Robson Square is situated on the traditional territory of the Musqueam, Squamish and Tsleil-Waututh.

The Undergraduate Office at the UBC Sauder School of Business administers the Bachelor of Commerce program, which enrolls over 4,000 students in twelve option specializations. There are approximately 20,000 inquiries from prospective students and 9,000 applicants for admission to the faculty annually. The Undergraduate Office is responsible for marketing and recruitment, administration of broad-based admission for the selection of qualified candidates, course scheduling, registration and evaluation of business courses, academic advising, administration of awards and scholarships, academic promotion and graduation, co-ordination of exam scheduling, orientation and transition programs, and student engagement and development programming. The Undergraduate Office is also responsible for the overall policies and procedures for student participation in commerce study abroad and exchange programs at 45 universities in 26 countries; policies, procedures and administration of the dual degree programs with partner universities; and the development, management and administration of UBC Sauder’s International Summer Business Program.

The Associate Director of Student Engagement and Development for the Undergraduate Program Office is responsible for developing and implementing strategic plans and initiatives for student services, programs and experiences in line with the school’s goals. This includes the leadership and strategic direction for a broad framework of student engagement programs that enhances student learning and development and that also fosters strong student communities through meaningful orientation and transition experiences, personal development programs and experiences, and the stewardship of an environment that guides, supports and facilitates student-led projects and initiatives. The incumbent develops a comprehensive strategic plan with community partners on the training and professional development of key student stakeholder groups including the UBC Commerce Undergraduate Society (CUS) and other UBC Sauder student clubs.

Organizational Status

• Works closely and collaboratively with UBC Sauder senior-level managers in the Dean’s Office, Hari B. Varshney Business Career Centre, UBC Sauder Learning Services and the Canaccord Learning Commons.
• As a senior student development professional in the school, provides leadership and expertise that influences student development and engagement for undergraduate students in the school.
• Reports to the Assistant Dean, Undergraduate Program.
• Develops positive relationships with the UBC Commerce Undergraduate Society and other student clubs and groups to ensure an outstanding student experience.
• As part of the unit’s leadership team, manages a team of professional and student employees and volunteers.
• Works with both internal and external constituencies as required in the implementation of orientation and co-curricular programming.
• Develops strong relationships and works in collaboration with senior-level managers and administrators in the University, particularly the Vice-President Student Office, Centre for Student Development and Leadership, Student Housing and Community Services, Enrolment Services, Centre for Accessibility, Equity and Inclusion Offices and other partners.

Work Performed

• Provides consultation and support to employees, faculty, student employees and students on student learning and co-curricular learning experiences.
• Assumes responsibility for special projects assigned by the Assistant Dean of the Undergraduate Program.
• Identifies demands and needs for student development services and programs for the school and leads the strategic development, implementation, measurement and assessment of programs and services for undergraduate students. Obtains and analyzes survey data to inform needs.
• Cultivates, builds and maintains relationships with key stakeholders across UBC, community professionals and community groups, student groups and clubs and other student services to support student success, retention, learning and enriching student life at the school and at UBC as a whole.
• Remains current in the literature and research in the fields of student development and student success.
• Develops processes and policy around funding opportunities, such as Student Experience Grants.
• Conceptualizes and oversees the development, implementation and evaluation of student development and engagement policies and procedures.
• Collaborates with the Business Career Centre in the development and implementation of strategies to integrate employer and community relations within a framework that prepares students for success during their studies and in the workplace.
• Develops and manages the UBC Sauder BCom Orientation and Student Development budgets
• Provides strategic oversight for orientation and transition for Bachelor of Commerce students including university-wide and UBC Sauder-specific programs (e.g., Imagine UBC, Jump Start and The Spark). Identifies overall goals, conceptualizes and designs programming and metrics for assessment, engages campus partners and provides operational oversight to the implementation of these programs.
• Acts as a champion for student learning and engagement at the school and across the university; participates in advisory committees and makes recommendations on new initiatives and program/service enhancements and improvements and formulates plans/proposals for review by the Assistant Dean.
• In consultation with the Commerce Undergraduate Society (CUS) and other UBC Sauder student organizations, identifies synergies for effective delivery of programs and leadership/personal development opportunities for undergraduate students at the UBC Sauder.
• Participates in UBC and School committees related to student development and engagement. Works with UBC Sauder Development and Alumni Engagement to help facilitate alumni engagement.
• Performs other duties as required.
• Leads the development, implementation and evaluation of the strategic plan and annual goals for student engagement and development services and programs in line with the school’s strategic goals.
• Leads the school in the development of strong student communities: engaging students as a foundation for their future engagement as alumni; researching and analyzing community issues and needs; evaluating and monitoring existing programs; developing new student community-based programs and resources; and acting as a trainer and facilitator for employees, volunteers, programs and services.
• Provides day-to-day managerial direction and guidance to the Student Engagement and Development team in the Undergraduate Office; sets objectives, monitors and manages workloads, recruits, hires, trains, evaluates performance and terminates as required.
• Identifies current gaps in the provision of resources and program support and develops solutions.
• Provides strategic leadership and operational oversight in the development, implementation and evaluation of student engagement and development programs and services.

Consequence of Error/Judgement

Makes recommendations and decisions regarding the design, management and effective delivery of programs and services to ensure University-wide and faculty-specific student development and engagement objectives are met. This role has a direct impact on the quality of the programs and services to students and faculty. Inability to work cooperatively with students, employees and faculty would jeopardize the effective provision of programs and services to students. Poor management of employees or volunteers may lead to inefficiency, discontent or grievances. Poor decision-making or judgement would compromise the integrity of the Bachelor of Commerce program as well as jeopardize the reputation of the UBC Sauder School of Business and UBC.

Supervision Received

Reporting to the Assistant Dean, the incumbent exercises independent judgment and has latitude to make management decisions in alignment with unit’s strategic plans and goals. Works independently under general directives. Work is reviewed in terms of achievement of specific goals and objectives.

Supervision Given

Leads a team and is responsible for hiring, training, evaluation and termination. May supervise the work of student employees and volunteers.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of four to five years of related experience, or an equivalent combination of education and experience

• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

Preferred Qualifications

• Knowledge of the school’s undergraduate program and university systems, structures, processes and decision-making structures is an asset.
• Demonstrated ability to apply and evaluate literature, research, institutional data and theoretical frameworks to establish, manage and transform evidence-based programs and services.
• Experience with new student orientation and first year experience or equivalent major student learning programs and/or community development is required.
• Previous experience and expertise in developing, managing and measuring effective student programming.
• Ability to manage the complexity inherent within a multi-faceted work environment focused on broad outcomes for students.
• Excellent oral and written communications, judgement, interpersonal skills, cross-cultural sensitivity and organizational skills are required.
• Ability to make decisions independently.
• Outstanding developmental student advising skills.
• Ability to develop effective working relationships with internal and external partners.
• Proven ability to facilitate dialogue between diverse constituents and to develop creative solutions to complex problems.
• Flexibility to work some evening and weekend hours as needed to effectively implement organizational programs
• Prior experience in higher education related to administrative and student services with demonstrated abilities in supervising and managing a team at a post-secondary institution is required.
• Master’s degree is preferred.
• Proven ability to work under pressure of critical deadlines and to manage a demanding workload.
• Demonstrated ability to work effectively both independently and on cross-functional teams.