Analyst, Professional Practice Jobs

The salary range for this position is CAD $28.44 - $37.33 / hour

Why Fraser Health?

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Take the next step and apply so we can continue the conversation with you.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Develops, maintains and implements financial or database related systems including related documents, reports and processes. Coordinates the work required to prepare for and execute department programs and develops systems to track and identify same in the assigned programs/areas; identifies imbalances/gaps and recommends potential reallocation of resources or remedy. Acts as point of contact for the assigned program area and receives/handles sensitive and urgent calls according to established procedures and priorities. Develops processes, prepares statistics and ensures proper maintenance of departmental standards and policies. Attends off-site meetings and education sessions as required.

Responsibilities

• Develops and maintains systems for monitoring a variety of information/data/activity (e.g. spending, placements, patient care feedback/responses) within Professional Practice including various department programs (e.g. Student Mentorship Program, Patient Care Quality Office).
• Coordinates the on-line publishing of various tools/information and liaises with professional practice staff to obtain new additions or revisions. Formats and archives related documents accordingly.
• Coordinates, implements and tracks Professional Practice initiatives as assigned (e.g. clinical student placements, research projects, Patient Care Quality Office).
• Attends applicable budget and departmental business meetings as required including attending off-site meetings.
• Evaluates procedures, operations manuals/materials, and systems and develops revised processes to improve general program administration. Ensures that all professional practice staff are aware of priorities.
• Identifies, monitors and tracks variances/discrepancies. Identifies and reports on spending and other trends, and year-to-date information. Prepares summary reports and recommends corrective solutions or changes as appropriate for existing or new programs.
• Acts as point of contact for professional practice including answering inquiries for assigned programs/projects and receiving incoming calls from external partners. Receives and handles sensitive and urgent calls according to established procedures and priorities.
• Develops and maintains administrative processes for receiving, processing, cataloging and retrieving various documents and materials.
• Prepares and places purchase orders with external suppliers and monitors office stock, forms and equipment as per established ordering policy. Works within established budget and verifies receipt of goods and invoices and follows up on discrepancies as required.
• Liaises with other partner departments (e.g. legal services, finance, Freedom of Information & Privacy Protection, Patient Care Quality); maintains records and prepares related reports.
• Develops and oversees the assigned registration, feedback management, or other related processes.
• Identifies project/program imbalances/gaps in service (e.g. funding, staff, program objectives not being met) and recommends potential corrective actions including reallocation of resources.
• Develops, maintains and implements related databases that will track and organize the allocations of the assigned programs/projects.
• Develops, compiles and initiaties statistical reports on professional practice activities such as education courses, quality improvement, patient care concerns, performance indicators, program data and/or student clinical placements. Analyzes, organizes and reports the information and provides input into potential program implications.
• Assists and/or backs up the Administrative Assistants by performing duties such as collecting, collating and summarizing resource materials, setting up education sessions and registering attendants on-site, performing timekeeping duties and organizing and booking meetings and conference calls.
• Determines changes to documentations and maintains related regional resources (e.g. clinical decision support tools, patient care quality office materials).

Qualifications

Education and Experience

Graduation from a recognized diploma program in business management or related field, supplemented by courses in database development, plus a minimum of three (3) years recent, related experience in an educational, business or health care environment, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of general office practice and procedures and their applications.
• Ability to problem solve, take initiative, make related decisions and exercise sound judgement.
• Ability to use applicable computer equipment including database and spreadsheet software at an advanced level.
• Ability to develop systems such as databases and spreadsheets that can track parameters (e.g. activity, finances, funding, client concern/follow up, and other information effectively).
• Ability to identify initiative gaps/imbalances and make sound recommendations for corrective actions.
• Ability to analyze statistics and identify related trends.
• Valid BC Driver''s License and access to vehicle preferred.
• Physical ability to perform the duties of the position.
• Ability to work independently and in collaboration with others.
• Ability to coordinate and analyze database or funding information including funding from various sources and for various programs.
• Ability to plan, organize and prioritize work.
• Ability to deal effectively with others including patients/clients/families and including conflict situations and those related to client relations,