Medical Office Assistant - Family Practice/Walk-In Clinic, North Vancouver

Back in Motion - Family Practice & Walk in Clinic is looking to hire a part-time permanent Medical Office Assistant in our North Vancouver location.

As MOA, you will support and ensure smooth and efficient clinic operations and in delivering patient care. You will be an experienced MOA, is self-motivated, and energetic, organized, and have good communication and interpersonal skills. Completion of MOA Course and or MOA experience is required. You will:

Maintain patient records in the electronic medical record system

• Utilize the autoclave to sterilize equipment as required
• Scan medical records and electronically filing accordingly
• Processes payments in the EMR and daily reconciliation
• Coordinate patient care throughout the clinic; arriving patients, escorting patients to exam room, prepare exam rooms for minor procedures as needed and turning over exam rooms
• Handle confidential and sensitive medical information and follow regulations regarding confidentiality
• Complete tasks requested by physicians for patient care (calls, messages, forms etc.)
• Maintain schedules by booking appointments and processing referrals as required
• Experience with MSP, ICBC, WCB and Uninsured Services billing procedures
• Answer phone and in person inquiries and questions in a helpful, respectful and efficient manner
• Manage prescription renewals according to office policies and procedures
• Perform and record result for various lab tests done at the clinic such as urinalysis and occult stool tests, Pregnancy Test, Drug Test Screening
• Manage incoming and outgoing electronic faxes and mail

You will be excellent in customer service and building customer relationships. In addition you have knowledge of clinic operations and processes, Medical and Clinical Terminology, EMR experience, have attention to detail and the ability to maintain accuracy, proficient in Microsoft Office and excellent problems solving skills and the ability to handle patient concerns.

Qualifications:

• Minimum 2 years of related experience or the equivalent combination of education and experience in a health care environment.
• Medical Office Assistant Diploma/Certification.
• Relevant training or experience as medical office assistant or medical unit clerk
• Availability to work at least 22.5 hours a week.

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