Analyst, Oh&S Systems & Services

Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
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Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to a Leader, within the People Health, Well-being & Safety portfolio, the Analyst, OH&S Systems and Services, provides support to the Client Partner, Project Lead and Leader in the design, development, implementation, and evaluation of new and existing local or provincial OH&S systems, such as; Physician Services integration, Core Health Applications, or new OH&S technology platforms. Analyses business process reengineering concepts and methods and provides documentation of business requirements on information management projects. Provides analyst support for all phases of assigned systems development and implementation projects including providing hands-on application support. Leads smaller information system projects as assigned with support from Client Partner, Project Lead or Leader as necessary.
Responsibilities

• Maintains knowledge on current technology solutions (WHITE.net, Core Health, WebIIT, SafetyTask, Sharepoint and other similar applications) available for ongoing improvements to service delivery
• Provides third level application support and ensures that the application service level agreement is maintained and meets business expectations and Information Management capabilities.
• Provides business analysis by performing functions such as work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives, planning, designing, or modifying practical manual and automated business procedures. Translates business requirements into new workflows and creates frameworks to evaluate effectiveness.
• Keeps current on the interpretation and application of relevant articles in the collective agreements, human rights legislation, WSBC regulations and applicable other external regulations, provincial standards, practices and protocols.
• Participates in local and/or provincial project teams for the development of new processes and systems/tools to enhance OH&S services delivery.
• Participates in strategic planning support and change management services by assisting the Leader, Project Lead or Client Partner on projects and supports the selection, procurement and implementation of appropriate information systems applications; conducts feasibility studies, workload efficiency analysis using formal data gathering techniques; identifies system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
• Under the direction of the Leader, Project Lead or the Client Partner, participates in information systems projects representing the business needs of the People Health, Well-being & Safety portfolio by providing business systems analysis support.
• Provides systems analysis by participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems, and preparing detailed specifications for development work. Solves existing systems logic difficulties as required.
• Meets with stakeholders to facilitate consensus, consultation and the sharing of information; liaises with consultants, vendors, other health care entities and other external agencies.
• Performs other related duties as assigned.

Qualifications
Education and Experience
Bachelor's Degree with a focus on Business Administration, Human Resources and/or Health Information Management, plus two (2) to four (4) years' experience with business and systems analysis or an equivalent combination of education, training and experience. Experience in the field of Health & Safety business support is preferred.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities

• Physical ability to perform the duties of the position.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Demonstrated superior skills in data research gathering, modeling, and business and systems analysis.
• Ability to operate related equipment including applicable software applications.
• Knowledge of business processes, technologies and applications.