Analyst, Insights Jobs

Dig Insights is a tech-enabled insights company that helps global businesses stay ahead of the curve with smarter insights. We leverage powerful analytics and brand-new methodologies to help inform our client’s business goals. We’ve also built our very own software platform, Upsiide, which makes it simple for researchers to do rapid innovation testing.

Altogether, we’re a team of 200 people (and growing!) with offices in Toronto and Chicago. Our success is due to our strong commitment to our clients, and the creativity and dedication of our entire team. Since the beginning, we have been focused on building the best consumer insights company, which means hiring smart, creative, resourceful, and kind people. People who succeed at Dig are curious, question established norms, and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes itself just seriously enough to produce great work, we’d love to welcome you.

As we continue to grow, both geographically and in our expertise, we are looking for people who want to join a high-growth and highly collaborative company.

Analyst, Insights – About this role

Working closely with the VP, Insights, the Analyst provides essential support in the creation and maintenance of standardized research products. Research products include all the materials required to sell, execute, and deliver a project. Coordinating and executing projects is a large requirement for the role.

The analyst will work diligently to learn and then demonstrate the technical skills and knowledge of various research techniques, statistical methods, charting abilities, and project coordination. In addition to growing their fundamental skill set as a researcher through working on projects, Dig offers a variety of ongoing training opportunities to build everyone’s skill sets. Analysts at Dig are encouraged to take part in our company’s exciting culture and enjoy this dynamic stage in their career.

Your primary responsibilities will include, but are not limited to:

Assist with the creation of new research products:

• Manipulate respondent level data.
• Pull data into report / chart data.
• Program basic surveys & test survey links.
• Review and analyze survey results.
• Review, read, and create cross tables.
• Coordinate translation requests and delivery.
• Create reports and template reports.
• Write/update basic survey questionnaires.
• Gather necessary inputs for the project (stimuli, concepts, etc.).

Assist with the maintenance of research product materials:

• Update templated proposals, questionnaires, and reports to align with advances in analytics and technology.

Assist in supporting the Consulting team:

• Develop and deliver training materials to support research products.
• Actively research and test methods for improving the efficiency of processes relating to research projects.
• Provide support for Consulting teams when they are using research products.

Experience, Skills, and Requirements:

• Proficiency in SPSS and/or Q is an asset.
• Ability to meet tight deadlines, while maintaining close attention to detail.
• Bachelors or Master’s degree in a relevant field (Market Research, Business, Marketing, or other related fields).
• Demonstrated work ethic, integrity, and professional conduct.
• Excellent skills in Excel, PowerPoint, and Microsoft Office Suite are required.
• Ability to thrive within a fast-paced dynamic environment.
• Strong English communication skills, both written and oral are required.
• 1-3 years of experience as an Analyst in an Insights role is an asset.
• Questionnaire writing and survey programming are a big bonus.
• Ability to work independently and with a team.

Work Perks:

• RRSP / 401K employer matching program
• In-person and virtual social events such as poker night, paint night, trivia night, and more!
• Unlimited vacation policy
• Reimbursement for health and wellness classes/memberships, and continuous learning
• Remote first working policy which gives the ability for employees to work remotely or take a hybrid approach
• Both our Toronto & Chicago offices are located steps from public transportation in the downtown core

To find out more about us visit us at www.diginsights.com & www.upsiide.com

Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality, and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGTBQ communities, and from people with disabilities.

We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.