Analyst, Change Management Jobs

Analyst, Change Management

Permanent Full-time

Job Band: 4

Reporting to the Manager, Change Management, the Analyst, Change Management will play a key role in a dynamic team that focuses on the people side of change. The Analyst will be responsible for creating and implementing change management and plans that will help drive the adoption and use of digital health services in physician practices and other clinical settings.

Reporting to the Manager, Change Management, this role is responsible for:

Change Management

• Developing and validating the change management deployment and delivery approach for digital health solutions, including plans for adoption, communication, and training.
• Build engaging content used for communications and training resources
• Supporting group meetings with internal and external stakeholders to create buy-in, increase adoption of digital health services.
• Establishing and nurturing relationships with internal teams to ensure the success of the change management initiatives.
• Developing change management activities and plans to support process change, organizational change and/or introduction of new technology/tools.
• Supporting transformational and change activities in alignment with corporate strategy.

Business Process Improvement

• Assessing requirements for new or improved processes.
• Communicating process changes, and enhancements verbally and through written documentation.
• Providing recommendations of potential solutions and processes to meet business objectives.
• Developing process maps for future state (and other workflow documentation as required).
• Working collaboratively with project/program leads to ensure smooth delivery of products and services.
• Conducting interviews and observations as needed to understand current state
• Supporting corporate process improvement initiatives.

Training

• Assessing staff training needs, developing, and conducting training as appropriate to support and reinforce change initiatives.
• Supporting staff training on change management methodology, ensuring consistency of use.
• Supporting the design and delivery of training to internal and external stakeholders.
• Defining and recommending approaches to improve change management methodology.

Requirements that are important to us:

• Excellent written and oral presentation skills.
• Familiarity with project management approaches, tools, and phases of the project lifecycle.
• Experience and knowledge of change management principles and methodologies (PROSCI, etc.).
• A solid understanding of how people go through a change and the change process.
• Strong interpersonal and organizational skills.
• Must be a team player and able to collaborate with diverse stakeholders.
• Strong attention to detail.
• Experience in designing and delivering training sessions.
• Excellent facilitation and stakeholder management skills.
• Ability to influence others and move toward a common vision or goal.
• Knowledge or experience of the Health Sector and/or government is an asset.
• Strong analytic and decision-making abilities.
• Demonstrated experience with digital health services, practice management approach and quality improvement.
• University degree or 1-3 years equivalent experience.
• Accreditation in one or more methodologies an asset.

Benefits we think you'll like:

• Competitive salary
• Fantastic opportunity to grow within the team and throughout the organization
• Fun, friendly and dynamic work environment with a passion for digital health

How to Apply:

Interested candidates are invited to apply online through our careers page. Applications will be considered up until August 1, 2023 at 11:59pm.

For further information, visit our website at www.ontariomd.ca. We regret that only those selected for an interview will be contacted.

OntarioMD is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.

All candidates offered a position with OntarioMD from December 3, 2021, onward must be fully vaccinated and provide proof of their vaccination as a condition of employment. OntarioMD will comply with its Human Rights obligations and accommodate employees who are legally entitled to accommodation.

Following the advice of provincial health authorities, to mitigate the risk of the potential spread of COVID-19 and support social distancing, all recruiting activities including interviews and new hire onboarding will be conducted remotely. While we are doing our best to ensure reasonable response times, please expect potential delays during the recruiting process due to the current situation.

OntarioMD does not solicit personal information such as banking information or passport information over social media sites for employment purposes.