Airline - Subject Matter Expert

INFOGAIN, a human-centered digital platform and software engineering company. Recently, The Everest Group recognized us as The 2nd fastest growing engineering services company worldwide !!

We at Infogain are focusing on further growth and looking for

Job Title: Technical Subject Matter Expert

Location: Canada (Remote)

Airline Crew experience is Mandatory and experience in ODM (IBM Operational Decision Manager), Experience in Code rules.

• Participate in Interactive Pilot Assessment (IPA) meetings & other project related workshops to understand customer& business processes and demo application functionality as well as business rules scenarios to the customers.
• Gather requirements from the customer directly or from aviation regulatory body websites, interpret them into system requirements, document them, code business rules using ODM (IBM Operational Decision Manager), create and test scenarios, write automation scripts and deliver the business rules to the customer.
• As a team lead of cross-functional SCRUM team, the candidate will work with all team members on delivering high-quality software: well-designed, efficient, and testable business rules code using ODM (IBM Operational Decision Manager).
• Develop a thorough understanding of the application s user interface, both from functional business and technical process standpoint, in order to implement, install and help in solution adoption and integration into customer s business processes.
• Exceptional Airline/Crew Domain knowledge + Good Java/Python/Angular/React/C++ knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)
• Exhibit in-depth knowledge and showcase the ability to represent all customer and industry needs; typically lead and coach a team of subject matter experts and help them to upskill.
• Work closely with internal stakeholders to successfully implement Crew software systems within the planned duration and budget.
• Test and document new releases and/or new or change functionality in modules.
• Support continuous improvement Investigating alternatives and technologies Analyzes Production logs & defects and recommends corrective action
• Think from a customer perspective and creatively solves real user problems. Work closely with customers, both remotely as well as on-site, to train, extract and define business requirements.
• Work on high value (revenue) projects with large scale customer impact and showcase ability to operate under limited direction and minimal oversight. Display ability to delineate requirements to solve complex business problems using differing technologies and system views across multiple functional domains (within company and between company and its customer) on high profile and/or mission critical efforts and projects.
• Ensure that approved methods, processes, and tools are consistently used.

Required Experience / Skills: Candidate should meet one of the following criteria

• Candidate Over 7 years of Airline/Crew Domain knowledge + Over 5 years of Java/Python/ Angular/React/C++Knowledge
• Over 5 years of Airline/Crew Domain
• Knowledge + Over 5 years of ODM (IBM Operational Decision Manager) knowledge à Ideal