Access Referral Worker Jobs

Come work as an Access Referral Worker with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Access Referral Worker to join the team at the Robert & Lily Lee Family Community Health Centre. Apply today to join our team!

As an Access Referral Worker with Vancouver Coastal Health you will

• Works within Vancouver Community Addictions Services to screen and refer substance dependant adults and youth who call the Access Referral Line seeking assistance with withdrawal management and problematic substance use.
• Maintains, compiles, and provides data and statistics, produces reports as requested, compiles designated material for distribution, and engages in on-going team planning, development, evaluation and quality improvement activities.
• Coordinates admissions into addictions residential housing, addictions residential services, withdrawal management facilities and other agencies; provides information to clients, families, health care providers, and the general public; maintains clients records; coordinates bed availability with direct and contracted agencies and client admission into available beds; and maintains and updates waitlists.

Education & Experience

• Diploma in Community Social Services from a recognized program and two (2) years’ recent related experience working with substance dependant adults and youth requiring withdrawal management services and assistance with problematic substance use, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Knowledge of placement criteria for substance dependent adults and youth requiring withdrawal management services and assistance with problematic substance use.
• Knowledge of community, social, health resources and agencies.
• Ability to establish and maintain rapport with clients.
• Ability to keyboard 5000 Keystrokes per hour.
• Ability to work independently and within a team setting.
• Ability to communicate effectively and tactfully, both oral and written form (English).
• Ability to analyze, make decisions, and resolve problems.
• Ability to use computer and enter data accurately
• Ability to resolve conflicts and provide crisis intervention.
• Ability to organize and prioritize.
• Physical ability to carry out duties of the position.
• Knowledge of substance misuse and treatment modalities

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Award-winning recognition programs to honour staff, medical staff and volunteers
• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https//my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.