Visitor Services Team Leader Ii Jobs

Experience developing and delivering education and training sessions.

Minimum of four years related clinical experience in mental health, with experience in the provision of crisis response services required.

Experience in acute care mental health considered an asset.

3 years’ experience in supervisory and managing in a unionized and interdisciplinary team environment.

Program Development and Practice Standards

BSW, BScPN, BN, OT, RPN, RN, or related health/human service degree required.

At least two (2) years of job-specific work experience.

Minimum one (1) year of experience supervising staff, gained in the past five (5) years.

A full list of related work experience.

Definition of job specific experience.

Currently hold full delegation (C6) under the Child, Family and Community Services Act (CFCSA).

Must possess and maintain a valid Class 5 BC Driver's License with no restriction or equivalent (i.e. from another Canadian Province).

What can this role offer me?

About The Role And Our Team

How To Find Out More And Apply

We support flexible working and equality, diversity and inclusion in our recruitment

Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department

Strong problem solving, and decision-making skills

Minimum of 1 years’ experience in a supervisor role

Previous food service or restaurant experience considered an asset

Working with the Bistro Manager to ensure effective communication throughout the day on department priorities

Support the Bistro Manager by actively working to meet operational standards

Experience of contract management in a public sector environment

Government Commercial Function Contract Management Foundation level qualification

experience of contract management in a public sector environment

Call off contract management – set up and ongoing management of call off contracts under these panels.

Active contract management of contract(s) that are key to support your organisation or its service to its clients

A CV setting out your career history, with key responsibilities, achievements and experience.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Provide support and feedback to these teams on the skills and requirements required to achieve success in their roles;

Oversee workload management for this team;

An understanding of group health, dental, life and disability benefits

Previous experience working in the insurance industry

Previous experience working in a leadership capacity, preferably in an insurance environment, is considered an asset

Provide guidance and supervision of the Corporate Account Associate team in their day-to-day operations;

Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.

Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.

PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).

Support the HR Wellness & Recovery Department within HR Services.

Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.

Annual statutory holidays (13) with generous vacation entitlement and accruement.

Retail and customer service experience required.

Working experience in a large public venue dealing with the general public preferred.

Knowledge of the Beaty Biodiversity Museum preferred.

Greeting visitors to the Museum and processing admission fees, passes and memberships in accordance with an established rate schedule.

Performing opening and closing cash-out procedures accurately and generating cash reports as requested.

Receives, coordinates and responds to requests for group and tour bookings.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Create a shared vision for the team; helping team members understand departmental impact on the client experience

Focus on team building and skill development in order to foster a positive and supportive team culture

3-5 years of relevant experience within a professional services environment

3-5 years of experience leading a team

Strong knowledge in MS Office applications (Word, Outlook, Excel, PowerPoint, Teams) and Adobe

Lead and guide team, monitor and audit daily activities and ensure duties are carried out as per best practices and guidelines

Degree or vocational qualifications in a relevant discipline, like facilities management, building work, project management or health and safety.

Experience of risk management and championing health and safety at work.

Undertake duty management and first aid cover as required, including occasional weekend working.

Prepare COSHH assessments and the safe management of chemicals.

Substantial experience in a wide range of maintenance/DIY tasks, including practical skills in basic plumbing, electrical, joinery and grounds-keeping.

Excellent interpersonal communication skills with experience of engaging with a variety of audiences, including colleagues, contractors and the public.

Excellent data management and organizational skills

One year of experience in retail

Strong knowledge of retail sales principles, methods, practices, and techniques

$20/hour, with extended benefits following 3-month probationary period

Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

A strong interest in Ukrainian cultural heritage and Ukrainian Canadian history