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Servicenow Business Analyst Jobs

Business Analyst, Servicenow Jobs
By Bell At Toronto, Ontario, Canada
Serving as a bridge between business users and ServiceNow HRSD technology teams to define and manage requirements.
Demonstrated business systems analysis experience and Working knowledge of relational databases
Translating business requirements to functional ServiceNow design.
Eliciting, analyzing, documenting and validating business requirements, process flows, identifying system and process solution components, and producing functional specifications
ServiceNow Technology background or relevant and transferable enterprise level experience with SaaS
ServiceNow HRSD module and experience in the HR space
Senior Business Analyst, Servicenow
By Kinaxis At Toronto, Ontario, Canada
Solid ServiceNow knowledge with demonstrated experience in the following modules:
ServiceNow Administrator Certification, ServiceNow Implementation Specialist, or ServiceNow Certified System Administrator Certification preferred. ITIL Certification a plus.
Ability to translate high-level business requirements into functional and system requirements.
Comprehensive knowledge of cloud technologies, object-oriented, and web-based systems, applications, environments, and relevant tools/technology.
Excellent communication and interpersonal skills with the proven ability to influence and lead a diverse group in technology implementations.
Critical thinker with strong analytical skills.
Servicenow Testing Analyst - Remote
By Talentify.io At Canada
Collaborate with business and development teams to clarify requirements for testability.
Execute test procedures based on software requirements specifications.
Minimum 1 year of experience working under Agile methodology.
Minimum 3 years of experience with ServiceNow testing, ITIL, and Test Automation.
Create and maintain test plans, test cases, and automated test scripts.
Identify and log defects, providing recommendations for resolution.
Servicenow Testing Analyst - Remote
By NTT DATA Services At Vancouver, British Columbia, Canada
Works with business and development teams to clarify requirements to ensure testability.
Executes test procedures according to software requirements specifications.
Excellent communication skills, both written and verbal, and a passion for working in highly collaborative environments.
Minimum 1 year working experienced under Agile.
Minimum 3 years experience with ServiceNow testing, ITIL and Test Automation.
Drafts, revises, and maintains test plans, test cases, and automated test scripts.
Servicenow Business Systems Analyst
By TekStaff IT Solutions At Toronto, Ontario, Canada
BSA 5 years experience with ITOM and CSM ( IT-OPERATIONS MANAGEMENT ) CSM ( CUSTOMER SERVICE MANAGEMENT)
70% technical skills and 30% business end
Experienced in driving ServiceNow Integration Projects 1 year
Service Now Certifications - Certified System Administrator (CSA)
This is a 6 months contract located in Toronto, Ont/
HYBRID WITH 2 DAYS MANDATORY IN OFFICE.
Servicenow Business Analyst - Hybrid
By Direct IT Recruiting Inc. At Toronto, Ontario, Canada
Assist and Manage communications with the team (Offshore and Onsite), as well as stakeholders and business and IT management
Assist with Implementing and facilitating change management within assigned projects
Plan and design effective end-to-end service management solutions that drive business value across complex and heterogeneous environments
Provide advice on information systems strategy, policy, management, security and service delivery
Understand of the change management process: ensure proper testing, sign-off, and communication
Experience with APIs and data mapping rules
Servicenow Qa Analyst Jobs
By Experis At Canada
Manage the defect’s identified during testing interacting with the ServiceNow platform team on the validation of the fixes made.
Provide quality testing effort estimates to project managers and scrum masters.
Assist the ServiceNow platform team with the creation of Agile stories based on requirements received.
Ensures that the defined QA processes meet auditing requirements
Strong knowledge of QA methodology
Hands-on experience testing custom-developed systems
Sr. Servicenow Business Analyst
By Rivian At Vancouver, British Columbia, Canada
Familiarity with IT Service Management (ITSM) and ITIL principles is desirable.
Proven experience (typically 2+ years) as a Business Analyst, preferably with experience in ServiceNow projects.
Strong understanding of ServiceNow platform capabilities and modules.
Experience writing business test cases using testing frameworks.
Proficiency in requirements gathering, process mapping, and documentation.
Ability to analyze complex business processes and translate them into clear and concise requirements.
Servicenow Business Analyst Jobs
By Systematix At Toronto, Ontario, Canada
Keep management informed on all deliverables and/or related activities.
Proven knowledge of requirements collection, documentation and analysis methodologies.
Collaborate with stakeholders by gathering, documenting and analyzing their requirements to understand, document and/or restructure current business processes.
Ensure that discussion points and requirements are captured and distributed to relevant parties for follow-up and closure.
If necessary, conduct knowledge transfer exercises with the supplier and/or end-users.
Five (5) years of experience in business process analysis positions.
Business Systems Analyst Servicenow
By Confidential At Toronto, Ontario, Canada

Demonstrated business systems analysis experience;

Servicenow Data Analyst Jobs
By LanceSoft, Inc. At Toronto, Ontario, Canada
5+ years of working experience in writing requirements, architecture documents, or other governance documents associated with application management.
3+ years of experience with ServiceNow Business Systems analysis or on platform Development.
Sound knowledge of ITIL V3 or V4 ITSM Processes/Practices. ITIL foundation Certified.
5+ years of experience analyzing and managing performance, redundancy, and capacity.
Identifies critical data gaps and proposes solutions including the building of metadata models and business glossaries.
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Technical Security Analyst - Servicenow
By Collabera Inc.H At Toronto, Ontario, Canada
Participate in meetings with support partners for changes to process and procedures and manage the knowledge base accordingly.
Work in a diverse environment leveraging other team members’ experience and knowledge
1 or more years of experience working in IT support and/or Service Desk support role.
Bachelor’s degree in computer sciences and/or IT related disciplines and Certifications in information security preferred.
Technical Certification in an IT area
Strong written and verbal communications skills
Servicenow Business Analyst Jobs
By Experis At Greater Toronto Area, Canada
Convey business requirements and design concepts with models such as gap analysis, use cases, prototypes, etc. as appropriate.
Manage and/or execute the UAT process by performing unit testing and obtaining business approvals on UAT for scheduled deployments.
5+ years experience working as a ServiceNow Business Analyst
Proficiency in capturing and documenting business requirements, functional specifications, test scenarios/scripts, data models and business procedures
Strong process flow and diagramming skills (Visio application)
Contribute in a collaborative way to the team with information-sharing and cooperation.
Business Systems Analyst - Servicenow Integration Projects
By Procom At Toronto, Ontario, Canada
Coach new or less experienced colleagues and act as a reference for the requirements management lifecycle
Excellent time management and prioritization skills
Advanced knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and project management
Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines
Projects are moderate to highly complex and performed under minimal management supervision
Work with stakeholders to gather requirements and translate business needs into technical solutions using the ServiceNow platform
Servicenow Support Analyst Jobs
By Randstad Canada At Calgary, Alberta, Canada
Experience working with ServiceNow portal, creating and maintaining catalog items, ATF, system upgrades, CMDB, Discovery, Asset Management, flow designer,
Experience working with ERP including HR and Finance modules;
Verified ServiceNow Certification: minimum CSA, desired: CSAD, CIS (ITSM, ITOM), CAS
Experience with maintaining and creating workflow;
Knowledge of ITIL processes and IT security best practices
Excellent written and verbal communication skills
Product Analyst (Servicenow) Jobs
By vTech Solution Inc At Regina, Saskatchewan, Canada
Stakeholder management and BA artifact management
8+ years of experience in IT industry.
4-5 years of experience in ServiceNow.
4-5 years of experience in production support.
2-3 Years of experience in agile and ITIL methodology and related platforms
Extensive experience with INC, PRB, CHG and Service Catalog modules in ServiceNow
Senior Test Analyst (Servicenow)
By Tri-global Solutions Group Inc. At Alberta, Canada
- Working knowledge of the ServiceNow Agile Test Management module (1+ years)
- Experience writing test cases from use cases, non-functional requirements and design documents (8+ years)
- ServiceNow Administration certification and experience as an administrator (6+ years)
Participate in analysis of ministry requirements and assist in bringing consistent testing strategy
Lead, coach and project manage more junior solution testers.
Review, evaluate and provide test input during business requirements and design specifications gathering sessions.
Servicenow Business Analyst Jobs
By Taleo Project Services Inc At Calgary, Alberta, Canada
Excellent knowledge of ITSM processes (Request Fulfilment, Incident Management, Change Management & Problem Management)
Work on Enhancements related to the portfolio following change management process
Translate business requests and capabilities into a product user stories, features and epics
Feed requirements and improvements to enable adaptive governance to make frequent and dynamic prioritization decisions
Gather business requirements and stakeholder (functional) requirements
Work with the Sr. Technical Advisor and Architects to complete the non-functional requirements

Are you an experienced Business Analyst looking for an exciting new challenge? We are looking for a ServiceNow Business Analyst to join our team and help us deliver innovative solutions to our customers. You will be responsible for gathering requirements, designing solutions, and developing workflows to ensure successful implementation of ServiceNow. If you have a passion for problem solving and a drive to make a difference, this is the job for you!

ServiceNow Business Analyst Job Skills:

• Knowledge of ServiceNow platform and its capabilities
• Ability to analyze business processes and identify areas of improvement
• Ability to develop and document business requirements
• Ability to create and maintain ServiceNow workflows
• Ability to troubleshoot and resolve ServiceNow issues
• Ability to create and maintain ServiceNow reports
• Ability to create and maintain ServiceNow dashboards
• Ability to create and maintain ServiceNow forms
• Ability to create and maintain ServiceNow scripts
• Ability to create and maintain ServiceNow integrations
• Ability to create and maintain ServiceNow security roles
• Ability to create and maintain ServiceNow customizations

What is ServiceNow Business Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Systems, or related field
• At least 3 years of experience in ServiceNow development and administration
• At least 2 years of experience in business analysis
• Knowledge of ServiceNow best practices and standards
• Knowledge of ServiceNow development tools
• Knowledge of ServiceNow security roles and access control
• Knowledge of ServiceNow integration tools
• Knowledge of ServiceNow scripting languages
• Knowledge of ServiceNow reporting tools

What is ServiceNow Business Analyst Job Knowledge?

• Knowledge of Service