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Senior Manager Customer Relationship Management Jobs

Senior Relationship Manager Jobs
By Infrastructure Ontario At Toronto, Ontario, Canada
Manage the process of a qualified client financing opportunity to a successful loans advance:
Experience and understanding of Credit Risk and Commercial Banking
Financial literacy - Knowledge of financial principles, and commercial lending practices
Excellent analytical skills to research, synthesize, and analyze financial data and other information.
Experience in financing infrastructure projects is an asset
Knowledge of the long-term care, affordable or social housing sectors is an asset
Customer Relationship Manager Jobs
By Apex Systems At Canada
customer relationship management experience, familiarity with technology
Customer relationship management | 2 Years of Experience
Program management, project management experience | 1 Years of Experience
Customer Success Leadership - Delivery and Program Management
1+ year(s) relevant work experience within tech industry
Certifications in technologies such as Azure, M365, D365, AI (artificial intelligence)
Senior Relationship Manager - London
By Meridian Credit Union At London, Ontario, Canada
University Degree in Business or Finance or related discipline or an equivalent combination of education and experience.
Strong, proven, origination, business development, relationship building and portfolio management skills
Advanced knowledge of business lending policies, complex procedures, techniques and documentation requirements
Manages and grows a profitable commercial financing portfolio of diversified Commercial business members.
Actively monitors and manages the profitability of Meridian’s relationship with a member in order to retain and maintain business.
Advanced knowledge of statutory guidelines and regulations governing business lending
Customer Relationship Management Business Lead - Trojan Technologies
By Trojan Technologies At London, Ontario, Canada
Excellent organization, project, and time management skills
Strong analytical skills coupled with a questioning & creative approach to problem-solving
Project leadership experience – preferably working as a scrum master or product owner in an “agile” environment.
Experience working with Customer Service / Contact Center, Sales and Marketing functions
It’s an asset if you also have these skills
Must be self-motivated, goal driven and possess the ability to multitask and prioritize
Senior Relationship Manager - Grande Prairie
By Servus Credit Union At Grande Prairie, Alberta, Canada
Demonstrated business development skills, analytical abilities and a sound knowledge of portfolio management acquired through the administration of a business portfolio
University degree in a business discipline or sufficient experience in lieu of education.
Experience working with, and developing relationships with, members, potential members, influential community people and staff is required
Benefits that lead the field
Financial product benefits available immediately
Group benefit coverage including extended health care coverage, travel insurance, dental plans, and specialized medical coverage
Cash Management Relationship Manager - Grande Prairie Or Fort Mcmurray
By Servus Credit Union At Grande Prairie, Alberta, Canada
A minimum 5 years of financial institution management experience
5 years of relative Commercial or Cash Management experience
Ensure effective cash management strategies and solutions are presented to our existing members and new opportunities
A post-secondary degree in a business discipline or an equivalent combination of education and experience
Benefits that lead the field
Financial product benefits available immediately
Manager, Customer Response And Estates Management
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Minimum 3 years’ people management experience
Own end-to-end management of the Complaints lifecycle; from complaints reporting, first response, analysis to resolution
Responsible for maintaining an updated centralized complaints repository that can be used for Senior Management and Board-level reporting
Own end-to-end management of Estates Processes: from Estates planning, notification of death, to Estate settlement
Responsible for maintaining an updated centralized Estates repository that can be used for Senior Management and Board-level reporting
Manage team of technical solutions associates; provide training, coaching and feedback; monitor throughput of tickets and complaints closed
Acting Manager, Business Relationship Management
By LeverageTek IT Solutions At Ottawa, Ontario, Canada
Business Relationship Management Profession Certification
Excellent communication skills. Ability to work effectively with management, peers, staff, and other stakeholders
Experience coordinating, working with and presenting to upper management and senior executives
Training/certification in Project Management (PMP, Agile certification, etc.)
Manages and prioritizes all requests related to digital experience, automation, and process improvement
Maintains knowledge of evolving trends in technology and product/service digital experience and uses this knowledge and expertise to guide clients
Bhjob15656_20203 - Manager, Business Relationship Management (Brm)
By Myticas Consulting At Ottawa, Ontario, Canada
Business Relationship Management Profession Certification
Manages and prioritizes all requests related to digital experience, automation, and process improvement.
Maintains knowledge of evolving trends in technology and product/service digital experience and uses this knowledge and expertise to guide clients.
A four-year Bachelor’s Degree in Business, Computer Science, or a related field or a combination of education and experience
Experience in post-secondary education is an asset
Manager, Business Relationship Management (BRM)
Customer Relationship Management Developer
By Insight Global At Toronto, Ontario, Canada

5+ years of CRM Development experience

We are looking for candidates with:

Customer Relationship Manager Jobs
By Workhoppers At Winnipeg, Manitoba, Canada

This position provides overall oversight and strategic direction of key OpenText accounts. The Customer Manager will also have responsibility for growing executive relationships, account P&L, ...

Customer Relationship Management Business Analyst
By Arthur Grand Technologies At Toronto, Ontario, Canada
Experience and Skill Set Requirements
Position: Business Analyst - CRM & AWS
Location: Toronto, ON, Canada (Hybrid)
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Marketing Manager, Customer Base Management
By Cogeco Connexion At Burlington, Ontario, Canada
Experience in/ or working knowledge of Telecommunications industry
Collaborate with cross-functional teams like pricing, brand, data science, marketing automation, channel marketing, front-line channels, product and finance.
Ensure key cross-functional partners are well informed on the objectives, offers and positioning of each program for optimal impact and compliance
Strong analytical abilities to interpret data, generate insight, and action against key metrics
Excellent verbal and written communications skills that translate into effective storytelling
Business casing skills to support recommendations and drive confidence in ideas
Marketing Manager, Customer Base Management
By Cogeco Connexion At Montreal, Quebec, Canada
Experience in/ or working knowledge of Telecommunications industry
Collaborate with cross-functional teams like pricing, brand, data science, marketing automation, channel marketing, front-line channels, product and finance.
Ensure key cross-functional partners are well informed on the objectives, offers and positioning of each program for optimal impact and compliance
Strong analytical abilities to interpret data, generate insight, and action against key metrics
Excellent verbal and written communications skills that translate into effective storytelling
Business casing skills to support recommendations and drive confidence in ideas
Customer Relationship Management Consultant
By DataInvent Systems At Ontario, Canada
Developing a project management mindset by prioritizing objectives, planning and status reporting to your peers and clients daily.
Using your excellent presentations skills to your present research and analysis to clients.
4 to 6+ years' experience of configuration and development in Microsoft Dynamics CRM
Experience with SQL is a must
Experience with Field Service and Project Service Automation Modules is preferred
Must have experience in working with SSRS reports in CRM.
Group Manager, Customer Relationship Marketing
By Policaro Group At Brampton, Ontario, Canada
5+ years CRM management experience.
Experience with retail automotive systems like 180, Reynolds, and XTime will be and asset.
• Manage reporting such as DM, Email and Text ROI, BDC, and Service campaigns.
• Responsible for Coop marketing system approvals and submissions.

Are you looking for an exciting opportunity to lead a team of customer relationship professionals? We are looking for a Senior Manager of Customer Relationship Management to join our team and help us build strong relationships with our customers. You will be responsible for developing and implementing strategies to improve customer satisfaction, loyalty, and retention. If you have a passion for customer service and a proven track record of success, we want to hear from you!

Overview:

The Senior Manager of Customer Relationship Management (CRM) is responsible for developing and executing strategies to improve customer experience and loyalty. This position requires a deep understanding of customer needs, customer segmentation, and customer journey mapping. The Senior Manager of CRM will work closely with other departments to ensure customer satisfaction and loyalty.

Detailed Job Description:

The Senior Manager of Customer Relationship Management will be responsible for developing and executing strategies to improve customer experience and loyalty. This includes developing customer segmentation strategies, customer journey mapping, and customer loyalty programs. The Senior Manager of CRM will also be responsible for developing and executing customer service initiatives, such as customer surveys, customer feedback programs, and customer loyalty programs. The Senior Manager of CRM will also be responsible for developing and executing customer retention strategies, such as loyalty programs, customer rewards, and customer loyalty initiatives.

What is Senior Manager Customer Relationship Management Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to develop and execute customer segmentation strategies
• Ability to develop and execute customer journey mapping
• Ability to develop and execute customer loyalty programs
• Ability to develop and execute customer service initiatives
• Ability to develop and execute customer retention strategies
• Knowledge of customer relationship management (CRM) systems

What is Senior Manager Customer Relationship Management Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer relationship management
• Proven track record of developing and executing customer segmentation strategies
• Proven track record of developing and executing customer journey mapping
• Proven track record of developing and executing customer loyalty programs
• Proven track record of developing and executing customer service initiatives
• Proven track record of developing and executing customer retention strategies
• Knowledge of customer relationship management (CRM) systems

What is Senior Manager Customer Relationship Management Job Knowledge?

• Knowledge of customer segmentation strategies
• Knowledge of customer journey mapping
• Knowledge of customer loyalty programs
• Knowledge of customer service initiatives
• Knowledge of customer retention strategies
• Knowledge of customer relationship management (CRM) systems

What is Senior Manager Customer Relationship Management Job Experience?

• 5+ years of experience in customer relationship management
• Proven track record of developing and executing customer segmentation strategies
• Proven track record of developing and executing customer journey mapping
• Proven track record of developing and executing customer loyalty programs
• Proven track record