Deskside Field Support Analyst - Fly In/Fly Out
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta's Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
Deskside Analyst Ii Jobs
By eHealth Saskatchewan At Saskatoon, Saskatchewan, Canada
To qualify for this position you will have knowledge and/or experience in the following:
Works with the team lead and manager to develop strategies to resolve service backlogs
Will be required to participate in 24/7/365 on call services on a rotational basis as per operational requirements.
Advanced Knowledge of Computer hardware : Windows based PC's, and Laptops, iPads, Windows and Android tablets;
Advanced Knowledge of Operating Systems: Microsoft Windows, Apple iOS, and Android;
Ability to design new or adapt existing systems/application taking into account design alternatives, business requirements, and cost, resource and time constraints
Deskside Analyst I Jobs
By eHealth Saskatchewan At Weyburn, Saskatchewan, Canada
To qualify for this position, you will have knowledge and/or experience in the following:
Ability to design new or adapt existing systems/application taking into account design alternatives, business requirements, and cost, resource and time constraints
Computer hardware: Windows based PC's, and Laptops, iPads, Windows and Android tablets;
Operating Systems: Microsoft Windows, Apple iOS, Android and RIM;
Desktop productivity applications: MS Word, MS Excel, MS Outlook, and MS Internet Explorer;
Networked and local printers, scanners and fax machines;
Deskside Support - Contract
By Compugen Inc At Toronto, Ontario, Canada
Knowledge in the ITIL Incident, Problem, Request, Asset and Change Management Process is considered an asset.
Knowledge of Mobile Device Management technologies (AirWatch, Microsoft Intune) is an asset.
Skills and qualifications, you’ll bring:
Providing excellent customer service and demonstrating exceptional organizational, interpersonal, oral and written communication skills
Experience troubleshooting VOIP devices such as Cisco, Polycom, Crestron is an asset.
A college or University education within Electronics or Computer Science or in progress of obtaining
Deskside Support Analyst Jobs
By Compugen Inc At Toronto, Ontario, Canada
Knowledge of incident and problem management tools including Cherwell
Experience supporting users with remote support tools such as Logmein Rescue
Strong Windows 10 OS knowledge
Strong knowledge of Active Directory and O365 Azure AD
Knowledge of PowerShell scripting policies
Experience supporting Office Suite of products including O365
Deskside Support Engineer Jobs
By Concentrix At Mississauga, Ontario, Canada
Proven problem management, incident management, customer/client management, change management, RCA and ticket analysis experience.
Demonstrable experience using desktop management tools such as WDS, WSUS, SCCM, Bomgar, Zoho, BigFix or equivalent.
Manage and resolve tickets within prescribed SLAs using Remedy.
Manage testing and failover of the business continuity plan.
Manage local DNS/DHCP/File server/Tivoli server to support day-to-day operations.
CompTIA A+/Desktop+, MCSA/MCSE and/or CCNA or similar certifications required. Bachelor’s degree/diploma in Computer Science preferred.
Bilingual Deskside Support (Intermediate)
By Insight At Montreal, Quebec, Canada
Qualification (education, Experince, Knowledge, Skills, And Abilities)
7x24 on-call may be requirement for this role
A+ Certification and MCP preferred
ITIL v3 or greater certification nice to have but not required
Minimum of two (2) years of related job experience
Experience with Windows operating systems
Deskside Support Analyst (Fly In/Fly Out)
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta’s Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
It Deskside Support Analyst
By Randstad Canada At Markham, Ontario, Canada

We are looking for an outstanding, collaborative and positive IT Deskside Support Analyst. This position is a technical role providing end user support to internal staff via phone, email, instant chat ...

Deskside Support Jobs
By Apptoza Inc. At Toronto, Ontario, Canada
Relevant Skills and Qualifications: Experience in IT support, knowledge of Windows and Mac OS, and experience with remote support tools
Technical Support: Knowledge of hardware and software, and experience in troubleshooting
Analytical Skills: Ability to analyze and solve complex technical problems
Customer Support: Excellent customer service skills and the ability to communicate effectively with end users
Communication: Strong verbal and written communication skills
Troubleshooting: Ability to troubleshoot and resolve technical issues
It Deskside Support Analyst
By Arnett & Burgess Pipeliners At Blackfalds, Alberta, Canada
Experience with remote endpoint management software.
Work collaboratively with other members of the IT team to improve processes and enhance user experience.
Minimum 2 years of relevant experience in an Information Technology related role.
Advanced knowledge of Windows 10 and the Office 365 Suite.
Ability to remotely troubleshoot iPhone and Android issues.
Experience with Active Directory is an asset.
Deskside Support Analyst Jobs
By HCLTech At Chatham, Ontario, Canada
4+ years of Experience in IT Desktop Support and Team Management in Client Facing Roles.
· Desk side Support Management
· SLA Management including Incident, problem, Configuration, Service request etc.
· Excellent analytical and problem-solving skills
· Excellent customer service skills
· Review with the Delivery Managers
Deskside Support Jobs
By PrecisionERP Incorporated At Greater Ottawa Metropolitan Area, Canada
Performs account management and maintenance for various applications and systems (e.g., Active directory, Azure, Intune, MS exchange, O365 etc).
4+ years of experience as Deskside IT Support position
Provides 2nd level support to staff using MS Teams, TeamViewer and Configuration Manager who are both on and off-site.
Image corporate workstations, customizes and installs software to meet specialized workstation requirements.
They would need to have a strong attention to detail with excellent communications and customer service skills.
Certification like MCSE, MCSD, Microsoft Certified Product Specialist, A+, ITIL would be NICE to have.
Deskside Support Jobs
By Atlantis IT Group At Moncton, New Brunswick, Canada

Basic knowledge of desktops, laptops, printers, tablets, cell phones, and computer related peripherals.

End user software support Windows 10 and Windows 11, MacOS, Microsoft Apps for Enterprise (O365) and other desktop software applications

Vip Director Jobs
By FanDuel At Toronto, Ontario, Canada
Excellent analytical skills with an ability and experience interpreting and present data to senior management
Monitor team performance to ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements
3-4 years in a team management position preferred
Manage and retain a small portfolio of High Value Players
8+ years' experience in high end customer service field preferred
Online gaming industry experience essential
Deskside Analyst Jobs
By Dasro Consulting Inc. At Moncton, New Brunswick, Canada
Good communication, time management and mathematical skills
Recording all inventory, incidents/service request ticket updates into our incident management system.
Experience providing desktop hardware and software support to users
Experience troubleshooting and managing file and print services.
The successful candidate must be fluent in both French and English with strong verbal and written skills.
Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)
Vip Server - North Edmonton Cinemas & Vip
By Cineplex At Edmonton, Alberta, Canada
Math skills and computer literacy Knowledge of a second language is considered a plus
Positive, enthusiastic and professional attitude, and excellent communication skills
Proven experience working as a server
Superior understanding of hospitality and customer service and proven ability to deliver an exceptional Guest Experience
Proven problem solving and quick thinking skills in fast-paced situations
Determining levels of service – Utilizing training from Smart Serve Ontario to determine if a guest has been over served alcohol