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Vip Server - North Edmonton Cinemas & Vip
Company | Cineplex |
Address | Edmonton, Alberta, Canada |
Employment type | PART_TIME |
Salary | |
Category | Entertainment Providers |
Expires | 2023-05-12 |
Posted at | 1 year ago |
Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.
- Determining levels of service – Utilizing training from Smart Serve Ontario to determine if a guest has been over served alcohol
- Working Directly with the Public – Enthusiastically receiving guests in the VIP lounge and auditoriums, engaging guests in friendly conversation; setting the tone for a personalized VIP experience, selling and up-selling food and drinks, maximizing tip potential
- Service food and alcohol to guests – Serving food to guests seated in the lounge and auditoriums, as required (not limited to food, concessions, alcohol, beer and wine)
- Communication of VIP experience - Staying updated on current menu options, specialties and menu deviations; sharing in-depth menu expertise with guests to promote products and services available within the VIP Concept
- Maintain a clean workspace –Washing glassware and utensils after each use; maintaining a clean, well-organized service area; performing basic cleaning tasks as needed or directed by the Managers.
- Preparing the service environment – Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
- Positive, enthusiastic and professional attitude, and excellent communication skills
- Proven experience working as a server
- Math skills and computer literacy Knowledge of a second language is considered a plus
- Proven problem solving and quick thinking skills in fast-paced situations
- Superior understanding of hospitality and customer service and proven ability to deliver an exceptional Guest Experience
- A flexible schedule that includes evenings, weekends and holidays
- Extended periods of time standing, walking, bending, carrying and assisting with bartending tasks
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