VIP Relations Manager Jobs

Exceptional VIP relationship management skills, with a proven track record of going above and beyond for your clients.

Collaborate across the organization, working cross functionally with Content, Product, Customer Success, Engineering, Legal, Finance teams etc.

Relevant experience in a similar role.

Strong written and oral communication skills .

Experience with online streaming platforms such as Twitch, YouTube, TikTok Live, etc.

Knowledge of all major social-media platforms and trends.

Collaborate across the organization, working cross functionally with Content, Product, Customer Success, Engineering, Legal, Finance teams etc.

Relevant experience in a similar role.

Strong written and oral communication skills .

Experience with online streaming platforms such as Twitch, YouTube, TikTok Live, etc.

Knowledge of all major social-media platforms and trends.

We have remote options available

Time-management savvy and expert multitasker who thrives in the service industry.

Full benefits package for full-time employees

Increase efficiencies and identify ways to improve guest experiences.

Minimum two years of experience in the guest services and/or hospitality industry.

An independent thinker who can maximize customer service experiences and program profitability.

Ability to manage issues and empower a team to excel.

Experience in digital community management and virtual events production

Exceptional oral and written communication skills, including experience in digital communications creation and/or execution and knowledge of Mailchimp (an asset)

Collaborate with prospect management and stewardship teams to sustain fundraising momentum and achieve objectives

Lead the creation of new digital engagement and member community management tools

Manage RPC and YPC Ambassadors and support AVP with management of YPC Committee and RPC Advisory Council

Manage renewal campaigns and secure YPC, DPC, and RPC renewals and pledges to meet annual fundraising targets

Demonstrate the strong communication (oral & written), organization, management and leadership skills required to lead a theatre.

Ability to prioritize and manage multiple activities, attend to employees development while continuing to meet financial targets and reporting responsibilities.

The key responsibilities for a part-time manager are:

Excellent problem solving and troubleshooting skills.

Safe food handling certification would be considered an asset.

Assist with leading and managing a dedicated team of employees.

Post-secondary degree in public administration, Indigenous studies, environmental studies, resource management, or a related field, plus minimum five years of experience

Strong budget management/forecasting; human resource skills including planning; and the ability to develop workplans

Develop and manage workplans, budgets, and reporting requirements

Oversee management of Intergovernmental Relations Coordinator

A knowledgeable manager who understands BC First Nations relations and environmental issues

Demonstrated experience in stakeholder and government relations

You possess superior communication skills

You are team oriented Energetic Friendly and outgoing

You enjoy working in a fast paced, guest service environment

You are available to work late on weekends and some late weeknights

Successful candidates will enjoy free movies, competitive wages, flexible hours, tuition assistance and cash incentive programs

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Excellent analytical skills with an ability and experience interpreting and present data to senior management

Monitor team performance to ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements

3-4 years in a team management position preferred

Manage and retain a small portfolio of High Value Players

8+ years' experience in high end customer service field preferred

Online gaming industry experience essential

Math skills and computer literacy Knowledge of a second language is considered a plus

Positive, enthusiastic and professional attitude, and excellent communication skills

Proven experience working as a server

Superior understanding of hospitality and customer service and proven ability to deliver an exceptional Guest Experience

Proven problem solving and quick thinking skills in fast-paced situations

Determining levels of service – Utilizing training from Smart Serve Ontario to determine if a guest has been over served alcohol

Monitor and provide to salaried management, observations regarding cast behavior and performance.

As required, escalate any issues with VIP Cast Members to salaried VIP management for resolution.

Ensure all injuries and near misses are reported to the management team; submit incident reports as necessary.

Coordinate cast responsibilities during shifts.

Ensure the theatre is staffed to meet business requirements and adjust as required

Assist the theatre in achieving its budgetary requirements.