Manager Patient Access And Flow Jobs

Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care

Bachelor’s Degree in a Human/Health studies, Master's degree in health studies preferred from a recognized educational institution

Experience with electronic patient record systems

Supports the implementation of ALC mitigation strategies, as assigned by Manager

Ensures the ALC sign-off protocol is followed and approves ALC designation; as assigned by Manager

A hospital striving for excellence in care, education and research

Knowledge of department management processes under collective agreements.

Manages resources through the development of operating budgets as appropriate, review of expenses and the development of action plans.

Knowledge of research methodology, practices and techniques.

Excellent oral, written and presentation skills.

Demonstrated knowledge of budget planning and preparation principles, concepts and methods.

Excellent investigative, analytical and problem solving skills.

3-5 years project leadership experience with large, complex change projects; formal project management training preferred

3-5 years’ experience engaging and partnering with various competing stakeholder groups

Experience in and/or experience supporting clinical operations required

High level of critical thinking skills and effective stakeholder engagement to gain necessary buy-in for project success

Sound consulting, facilitation and advisory skills

Experience developing, executing and monitoring a fulsome evaluation strategy

Use excellent problem recognition and problem solving abilities to handle complex problems and inform management of potential issues and associated solutions

Strong organizational and time management skills with the ability to thrive in an environment of ambiguity and pressure.

Project management and objectives delivery:

Utilizes strong knowledge of project implementation characteristics to lead large scale projects and manage communications with relevant stakeholders

Conduct proactive issues management by anticipating and mitigating issues, facilitating discussions among partners/stakeholders

Premium defined benefit pension plan

Ability to work on multiple concurrent projects, advanced project management skills.

Risk Management: Measures and evaluates outcomes and corrects direction as appropriate.

Premium defined benefit pension plan

Knowledge of Ontario health sector and workforce trends within this sector.

Knowledge of the needs of Aboriginal peoples (urban and community) and Francophone communities.

Expert knowledge of planning models and approaches.

Clinical experience with utilization and patient flow management practices, methodologies or equivalent knowledge, experience and education is required

Knowledge of and experience with change management principles and methodologies

Minimum of three years of progressive administrative experience in health care management and/or related experience

Demonstrated knowledge of Best Practice Utilization Management and Clinical Flow practices

Demonstrated organizational skills in leadership, communication, decision-making, problem solving and motivation

Demonstrated knowledge in current trends in health care practice

Baccalaureate in Nursing, supplemented with leadership and business management courses.

Demonstrates a high level of clinical and performance management acumen.

Follow up with Manager and HR Advisor promptly to review the next steps in the investigation process.

Utilizes strong critical thinking and problem solving skills when making decisions, resolving issues/conflict.

Demonstrated listening and information seeking skills that promote open and direct communication and lead to a cooperative approach to problem solving.

Comprehensive knowledge of various health care disciplines and their role within health care.

Registered Nurse with leadership and management experience

Identify and address employee relations issues (performance management, clinical competency, etc.)

Master's or Bachelor's Degree in Nursing, supplemented with leadership and business management courses.

Demonstrates a high level of clinical and performance management acumen.

Work in conjunction with the Manager to identify and alleviate barriers to effective patient flow and provision of care.

Follow up with Manager and HR Advisor promptly to review the next steps in the investigation process.

Strong communication skills and strong business acumen.

Superior diplomatic, negotiation and interpersonal skills.

University degree (health sciences or business preferred)

Bilingualism required (in Quebec only)

Advanced planning, organizational and time management skills with the ability to prioritize workflow to meet tight deadlines

Experience in drafting, revising, and implementing SOPs, including the management of review timelines, and coordination of document review comments.

Required Knowledge, Skills, And Abilities

Manages compliance monitoring conduct for medical review assessment and the related records management and dashboards.

Extensive experience or medical related product knowledge in different therapeutic areas, Process Excellence and/or process mapping including automation of processes.

Manages the provision of drugs through Patient Assistance Program mechanized by Medical Sciences.

Detailed knowledge of process improvement, Lean Healthcare, and data analysis.

Intermediate to expert-level system planning implementation skills.

Excellent presentation, interviewing, facilitating, and negotiating skills.

Proven ability to track, coordinate and integrate external issues as they affect project plans.

Proven ability to write, analyze and edit project plans, proposals, Service Level Agreements, MOU's for accuracy and consistency.

Physical ability to perform the duties of the role.

Detailed knowledge of process improvement, Lean Healthcare, and data analysis.

Intermediate to expert-level system planning implementation skills.

Excellent presentation, interviewing, facilitating, and negotiating skills.

Proven ability to track, coordinate and integrate external issues as they affect project plans.

Proven ability to write, analyze and edit project plans, proposals, Service Level Agreements, MOU's for accuracy and consistency.

Physical ability to perform the duties of the role.

Strong organizational capabilities, and demonstrated ability to prioritize and manage multiple responsibilities

Support PV&A Head and Leadership team on leading or driving governance, processes, and project management as needed

Support communication, and manage administrative process with patient organizations, in collaboration with the Patient Engagement & Advocacy Lead

Manage the patient engagement system and assist others to navigate system and help resolve problems/issues. Recommend and lead system improvements.

Manage the internal review and approval process for communication tools e.g external presentations

Special projects required by Head, Directors, Managers. Provide Ad Hoc request to support the PV&A team, as they arise

Minimum of two (2) years’ nursing management experience

Demonstrated leadership, planning, organization and time management skills

Minimum of three (3) years' medical/surgical experience or equivalent in an acute care setting

Ability and knowledge to match utilization needs to resources available

Graduate of an accredited School of Nursing Program

Registered or eligible for registration with the Nova Scotia College of Nursing

Intermediate level computer skills (MSOffice; Patient Flow Tableau system; & the ED tracker system, and SharePoint). Experience with Tableau an asset

Strong understanding of bed management, utilization and patient flow methodologies as they relate throughout the continuum of care

Strong process knowledge and process thinking abilities.

Minimum 5 years recent clinical experience in nursing or other allied health profession.

Excellent oral and written communication skills.

Excellent conflict resolution skills to investigate and resolve problems.

Certification and/or experience in the use of information technology, the analysis and presentation of data and adult education

Demonstrated planning, organizational, prioritizing and time management skills

Liaise with Western Zone Patient Flow Manager and physician leaders as required and communicate identified processes and/or issues impeding patient flow

Minimum of five years' of recent acute care experience

Demonstrated minimum of one year experience in clinical utilization

Demonstrated critical thinking, problem solving, judgement and decision-making skills

Actively communicate, inform, and direct patients of departmental processes and procedures to ensure optimal patient flow and practice management.

Answer the phone, manage calls/phone line (includes retrieval and management of voicemails) and refer callers to the appropriate administrator as required.

Proficiency in using dental office management software (AbelDent preferred), CDAnet, ITRANS and Microsoft Office is required.

In-depth knowledge and/or experience in tooth anatomy, dental terminology, dental office procedures/operations.

Demonstrated written and verbal communication skills with the proven ability to clearly define and articulate requirements, priorities, impacts, and solutions.

Maintain current knowledge of dental terminology and procedures.

Recent experience with patient flow, discharge planning, working with Home and Community, and a strong knowledge of community resources is preferred

You are a team player with excellent communication, critical thinking and prioritization skills

Minimum 5 years of recent acute care experience

Demonstrated excellent verbal and written skills

Experience in working with electronic documentation, preferably, Meditech

Duties And Responsibilities Will Include

Proven Product Management experience in the finance, electronic solutions and payments industries.

Owning the technical product roadmap; interacting with Product Management, Business System Analysts and the business to develop product specifications.

Relationship management with partners on Money Movement & Commerce products and managing expectations on strategies and roadmaps for product enhancements.

5+ years of experience in a similar role or in a role with transferrable skills.

Leading discussions with engineers, product analysts, suppliers and clients to develop product requirements and specifications.

Excellent qualitative and quantitative commercial analytics skills.

Strong customer service skills and experience required.

2 years recent relevant registration, admitting and appointment scheduling experience required.

Previous clerical experience in a hospital/medical environment preferred.

Knowledge of hospital Admission, Discharge and Transfer (ADT) Systems preferred.

Knowledge of patient scheduling systems preferred.

Knowledge of medical terminology an asset.