Invoice Resolution Specialist Jobs

3 – 5 years’ experience in a customer-facing, professional environment or some equivalent combination of experience and education, including military experience

Manage assigned cases through to resolution by providing comprehensive customer service and defusing potentially escalating situations

Research and analytic experience with an emphasis on organization and attention to detail

Experience working in a metrics-based role

Competitive compensation, benefits and generous time-off policies

Conduct internal and external research and analysis to ensure requested changes to the data can be supported and/or should be made

Ensure proper accounting management of the store

ensure proper accounting management of the store

As a Billing Clerk You Will

Must ensure the validity of the data

You may be wondering if you can apply if...

What might a typical day look like?

Ensure proper accounting management of the store

ensure proper accounting management of the store

As a Billing Clerk You Will

Must ensure the validity of the data

You may be wondering if you can apply if...

What might a typical day look like?

Previous experience as a Business Analyst is nice to have.

Ability to manage a fast-paced environment and prioritize workload.

Establish procedures under direct supervision to conduct work and ongoing training to work under general guidance.

Work on routine business processes by assisting business technical and professionals in a variety of business areas.

A university degree in a relevant discipline.

What you need to succeed:

Ensuring the accuracy and retention of customer email records and adhering to specific billing requirements.

Basic knowledge of accounting principles and processes.

Intermediate to advanced skills in Excel, Microsoft, and Office Suite.

Your primary responsibilities will include:

Accurately processing inventory receipts in Sage300.

Efficiently coding supplier invoices to facilitate smooth transactions.

 Good knowledge of accounts payable

 Handling queries from suppliers/customers and manage escalations related to invoices

Location : Calgary AB (Day 1 onsite and then hybrid )

The person should also be on the lookout for opportunities for improvements and efficiencies in the process.

 Expert in invoice processing from receipt till payment

 Managing the relationship with vendors

Track non-standard customer invoice requirements

MUST HAVE 1: 1+ Accounting Experience, AP, AR, Billing/Invoice

- Degree or Diploma (Within Finance, Accounting, Economics is preference)

MUST HAVE 3: Intermediate Excel skills

Generate and distribute invoices and/or supporting documents via mail, email and web portals

Release invoices from system within established guidelines

Proven experience as an invoice clerk or similar role, preferably in a finance or accounting department.

Excellent organizational and time management skills to prioritize tasks and meet deadlines.

High school diploma or equivalent; additional education in accounting or finance is a plus.

Strong attention to detail and accuracy in data entry and documentation.

Strong communication skills, both written and verbal, to interact with internal and external stakeholders.

Knowledge of basic accounting principles and familiarity with invoicing and payment processes.

Experience as an invoice clerk or in general accounting is preferred.

At least two years of clerical office or administration experience.

Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as Quickbooks.

Excellent mathematics and problem-solving skills.

Excellent organizational skills and attention to detail.

Ensuring that client information details are kept up-to-date.

Enters fuel purchases in Maintenance Management.

Reporting to the Manager of Administration, this position performs accounting and clerical functions in for the Infrastructure Services area.

Must have over six (6) months of experience in a computerized accounting environment;

Must have a sound working knowledge of computer systems, including the Microsoft Office Suite of Products (Outlook, Word, and Excel);

Must have proven oral and written communication skills;

Experience with PeopleSoft Financials would be considered an asset;

A suitable combination of education and related experience may be considered equivalent.

A suitable combination of education and related experience may be considered

Post-secondary education in business, accounting, or a related field preferred.

1-3 years’ experience in billing, rating, collections, customer service or a related field

Experience in the transportation industry a strong asset

Effective communication skills, verbal and written; persuasive, confident, with ability to articulate an appropriate message to various audiences clearly and concisely

Management and facilitation of critical product issues

Relevant experience managing customer-facing technical teams in a fast-paced and dynamic environment; must be knowledgeable about technical support best practices

Strong customer and partner focus and credibility; ability to engage at senior management and C-level

Negotiation and conflict management: ability to build consensus, trust, and relationships with internal and external stakeholders

Monitor and manage communications (sometimes public, sensitive, and large scale) during incidents

Thinking beyond the boundaries of existing industry standard practices to devise process improvements and new ways to deliver better experiences

Completed high school education, or equivalent work experience Knowledge of all operational processes and policies

Knowledge of competitive market place and trends in product offerings

Some success working in a similar and/or related sales and service environment (Basic)Some understanding of Risk Management and Compliance (Basic)

Pro-actively promote Bank products/services. Maintain knowledge of all new/existing BMO & MCW processes

Knowledge of Credit Cards products and Services

Knowledge of the full credit card dispute resolution cycle

Above average data entry and computer skills.

Experience in a similar role is an asset.

Experience with SAGE AccPac is an asset, but not required.

Reviewing and processing invoices using Sage Accpac with a high degree of accuracy.

Responding to customer inquiries about invoices in a timely and professional manner.

Identifying and resolving any issues with invoices.