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It Deskside Technician Jobs

Services Technician - Deskside
By Insight At Calgary, Alberta, Canada
Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients
Create and maintain documentation for the knowledge base
Troubleshoot problems on computers, peripheralsand refer more complex problems to experienced staff
Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.
2-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Strong communication, organizational, customer service and problem-solving skills
It Technician Jobs
By Westbow At Chilliwack, British Columbia, Canada
Experience with remote support (e.g., helpdesk/service desk, PC, phone, documentation and maintaining documentation)
Being knowledgeable and staying updated with new technology
Proficiency in Microsoft Office applications and 365 suite (email, sharepoint) experience
CompTIA A+ certification and/or relevant Microsoft certification is considered an asset
Experience with Windows Desktop and Server Operating Systems and back-end server support (e.g., setting up email accounts / file server permissions)
Experience running and terminating network cables
Deskside Technician - Calgary
By Coreio Inc. At Calgary, Alberta, Canada
Associate degree or technical training or equivalent combination of education and experience
Imaging and preparing hardware for deployment to users working on the premises and for users preparing to work from home.
1 - 2 years of work-related experience
Experience working with laptops and both Windows 10 operating systems.
CompTIA A+ and Windows 10 certification highly preferred.
Excellent customer service and communication skills
Deskside Technician - Vancouver
By Coreio Inc. At Vancouver, British Columbia, Canada
Associate degree or technical training or equivalent combination of education and experience
Imaging and preparing hardware for deployment to users working on the premises and for users preparing to work from home.
1 - 2 years of work-related experience
Experience working with laptops and both Windows 10 operating systems.
CompTIA A+ and Windows 10 certification highly preferred.
Excellent customer service and communication skills
It Technician Jobs
By Agnico Eagle Mines Limited At Kirkland Lake, Ontario, Canada
Resolve or escalate all calls forwarded by Syntax Help Desk and ensure timely data entry into the ticketing system;
1 year of experience in the computer service field;
Excellent working knowledge of all Microsoft Office Suite applications especially Outlook, Excel, Word & PowerPoint.
Providing Tier 1+ and above technical support to a business unit’s employees;
Maintaining working components through repair and/or replacement;
Ensure adequate inventory for computers and spare parts;
It Projects Technician Jobs
By Altis Recruitment At Waterloo, Ontario, Canada
Experienced, independent, and able to handle 15-20 projects per year without requiring excessive supervision or micromanagement
Exposure to data center environments; backups, redundancies, server management etc.
Experience with Windows domains, firewall and networking systems, phones, email and cloud services, virtualization, and certifications with technology as an asset
Ensuring risks are managed while minimizing their impact on projects and customers
5+ years of experience in the IT industry
3+ years of experience with a portfolio of completed projects in the IT industry
It Technician Jobs
By Connect2Hampshire At Winchester, Ontario, Canada
£117 a day Inside IR35
Create detailed logs and use support documentation to resolve or record incidents in an efficient manner.
Liaise with second and third level support teams to escalate and resolve problems where necessary.
Take a keen interest in IT, keeping up to date with latest technological developments.
Ensure adherence to corporate policies, including Equality & Diversity and Health & Safety.
Collect and record performance stats.
It Technician Jobs
By Randstad Canada At Montréal-Ouest, Quebec, Canada
Offer on-site and remote support, by phone and email, to the company's users and all their retailers;
High flexibility and remote working
More than 2 years of experience as an IT technician / Helpdesk;
Knowledge of Windows Server, Active Directory and M365;
Knowledge of TCP/IP, VPN, DHCP, etc. network protocols;
Diagnose and resolve level 2 problems;
Deskside Technician Jobs
By Coreio Inc. At Mississauga, Ontario, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills
1 - 2 years of work related experience
Experience working with laptops and both Windows 10 operating systems
CompTIA A+ and Windows 10 certification highly preferred
Excellent customer service and communication skills
It Technician Jobs
By Clinique Mémoire - Memory Clinic At Ottawa, Ontario, Canada
Educate and train users on basic IT procedures, such as password management and data backup.
High school diploma or equivalent; relevant certifications or technical training in IT support is a plus.
Proven experience in providing technical support to users in a professional environment, preferably in a medical or healthcare setting.
Strong knowledge of Windows and Mac operating systems, hardware troubleshooting, and software installations.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Strong problem-solving and analytical skills, with the ability to adapt to changing priorities and resolve issues efficiently.
Deskside Technician Jobs
By Bank of Canada At Toronto, Ontario, Canada
Provide deskside support for calls that cannot be resolved over the telephone or by remote management
Expert experience in executing incident and problem management
provide deskside support for calls that cannot be resolved over the telephone or by remote management
expert experience in executing incident and problem management
Advanced Microsoft knowledge and experience in desktop and Office tool support
Salaries are based on qualifications and experience and typically range from $74,150 to $87,230 (job grade 15)
Service Technician - It
By Office Interiors At Moncton, New Brunswick, Canada
Post-secondary education in IT or Electronics Engineering Technology, Telephony experience preferred, relevant experience will be considered
Train customers to use their equipment and provide technical service support (both remotely and on-site).
Avaya Cloud Office (Ring Central), Avaya IP Office, Cloudli (formerly Babytel) and/or Allworx on premise certified or equivalent experience preferred
You fit with Office Interiors’ six Core Values (our People, our Customers, our Environment, our Communities, Results and Integrity)
You are engaged in the community; community involvement is expected for every member of our team
Ability to work in a team environment
It Automation Technician Jobs
By The AIIM Group At Aurora, Ontario, Canada
Excellent communication (written/oral), time management and organizational skills
Strong time management and organizational skills are a must.
Database Management & Automation skills are a huge plus.
Knowledge of Database Administration (SQL), D#, PowerShell
Experience in SQL, Office 365 Products, Visual Studio, Adobe Products
Excellent problem-solving skills; resourceful, attention to detail
It Deskside Support Analyst
By Randstad Canada At Markham, Ontario, Canada

We are looking for an outstanding, collaborative and positive IT Deskside Support Analyst. This position is a technical role providing end user support to internal staff via phone, email, instant chat ...

Deskside Support Technician Jobs
By The Judge Group At Formosa, Ontario, Canada
Dell hardware to be set up, application used to build OS to install software, need to manage this, test the computer
Ticketing experience (emails, phone calls, system ticketing)
Experience with setting up and configuring hardware (Dell preferred)
Experience with printers, phone and email
This job will have the following responsibilities:
Resolve tickets, address needs (Syncro MSP)
Deskside Support Technician Jobs
By HCLTech At Quebec, Canada
● Inventory and Asset Management – Depot Operations
● Responsible for asset tagging and entering all incoming equipment into our asset management system
● Ensure that hardware is properly assigned and updated into our management system
BASIC QUALIFICATIONS / QUALITIES WE LOOK FOR:
● Prefer 3-5 years IT experience, including technical training
● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications
Intermediate It Technician Jobs
By IT Real Simple | Premium Canada Business IT Services | Best Local Computer Support At Calgary, Alberta, Canada
Experience with Active Directory, group policies, and user management
Utilize Datto PSA for IT ticketing system to manage and track support requests efficiently
Minimum of five years of experience working as an IT Technician or in a similar role
Strong knowledge of Windows and/or macOS operating systems
Experience using Datto PSA or other IT ticketing system is highly preferred
Excellent problem-solving skills and ability to work well under pressure
It Operations Technician Jobs
By Auvik At Waterloo, Ontario, Canada
Previous Ticketing System management experience in a corporate environment
Experience providing remote IT support
Work with Auvik's outsourced managed service provider
Previous help desk experience in a corporate environment
Okta or similar Identity Provider experience
Ensure all IT devices and systems are in working order to optimize operations
It Technician Jobs
By Mexa Solutions At Essex, Ontario, Canada
Experience with all Microsoft Technologies - Office 365, Azure, Windows 7-10, Server 2012-2019, AD, Exchange, Hyper V, SQL Server
Experience with VoIP telephony, both hosted and on premise
You Should Have Experience Supporting The Following Technologies
It Operations Technician Jobs
By Leclerc Foods At Brockville, Ontario, Canada
2 to 3 years of relevant experience;
Previous experience working with a ticket tracking system;
Knowledge of computer components, printers, etc. ;
Knowledge of Microsoft network environments;
Knowledge of Apple iPad / iPhone products desirable;
Experience working in a decentralized environment (multiple sites).

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Sr Deskside Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing excellent customer service. If you are passionate about technology and helping others, this is the perfect job for you!

A Senior Deskside Technician is a technical support specialist who provides on-site assistance to computer users. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to users.

What is It Deskside Technician Skills Required?

• Technical expertise in hardware and software troubleshooting
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network and system administration
• Knowledge of computer security and data protection
• Ability to work in a fast-paced environment

What is It Deskside Technician Qualifications?

• Bachelor’s degree in Computer Science or related field
• A+ certification or equivalent experience
• 5+ years of experience in a technical support role

What is It Deskside Technician Knowledge?

• Knowledge of Windows, Mac OS, and Linux operating systems
• Knowledge of computer hardware and peripherals
• Knowledge of network protocols and technologies
• Knowledge of computer security and data protection

What is It Deskside Technician Experience?

• Experience troubleshooting hardware and software issues
• Experience installing and configuring computer systems
• Experience providing technical support to users

What is It Deskside Technician Responsibilities?

• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide technical support to users
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