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It Client Services Project Manager Jobs

It Project Manager (Contract) - Insurance Client
By Toronto Test Consultants At Canada
Ability to multi-task with good organizational and time management capabilities.
Strong interpersonal and stakeholder management skills.
Risk Management: Collaborating, identifying and tracking all dependencies and risks (technical and non-technical) and exploring mitigation strategies aligned to delivery plan.
Strong documentation and presentation skills to create and present requirements, plans, and supporting documentation.
PMP certification and Microsoft certifications or similar technical certifications are a plus.
Experience working with SaaS solutions such as Office 365, including MS Office Suite, Visio, Teams, SharePoint, OneDrive and Exchange.
Client Project Manager Jobs
By Lemonedge Marketing At Canada
· Effective project management skills to build and manage clear timelines, assess risks/issues,
· 3+ years project management experience.
· Problem solver with sound prioritization & time management skills.
· Relevant certifications such as Project Management Professional (PMP) are a plus.
· Effective client relationship management through a comprehensive understanding of the
· Assist Senior Management in identifying and assessing risks and efficiencies, recommend
Client Project Manager Jobs
By Sherpa.events At Montreal, Quebec, Canada
Project Management Certification is a definite asset.
Minimum of 3 years of experience in project management.
We offer a competitive salary and package based on experience and track record.
We offer much flexibility for a balanced lifestyle and an excellent benefits package.
Manage your client's expectations and concerns.
Monitor and manage roadmaps and time budgets.
Client Service Manager - Security Services
By Commissionaires BC At Kelowna, British Columbia, Canada
Proven time management and organizational skills
Track expenditures, in particular overtime & training, to ensure responsible resource management
Build and support a high-performance team through the effective leadership and management of people
Able to work cooperatively with clients, senior management, peers, co-workers and team members
Provide 24/7, on-call management and security coverage on a rotational basis, including days, evenings, nights, weekends and holidays
Regularly meet with client to discuss staffing requirements, identify client concerns and to facilitate proactive service delivery
Client Services Manager Jobs
By AGAT Laboratories At Calgary, Alberta, Canada
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems)
Excellent organization and time management skills, with the ability to meet deadlines
Work with management on Client Services initiatives
Work with Management to evaluate the operational systems of the client services group and facilitate continuous improvement
All responsibilities as listed for Client Services Representative (CSR) and Senior Client Services Representative
Develop annual manpower plan and review with Operations Manager/General Manager for budgetary planning each fiscal year
Manager Application Services, It
By 10 Percent Recruiting Ltd. At Edmonton, Alberta, Canada
Possess hands-on experience in software development and exposure to the full software development life cycle, project management, and quality assurance.
Effectively communicate with business stakeholders to understand their requirements and ensure the software applications align with their needs.
Lead and manage a team of up to 7 System Analysts, Business Analysts, and Team Leaders.
Collaborate with the IT manager to integrate software applications with other systems and align them with the overall IT strategy.
Proven experience in leading software development and application services teams.
Sound knowledge of system integrations involving multiple systems exchanging data through RESTful APIs, flat file exchange, or direct database access.
Client Services Manager Jobs
By Power Staffing Solutions At Ontario, Canada
· Manage existing clients to ensure platform satisfaction (inclusive of a point-of-sale product)
· At least 2-3 years experience using a POS software (healthcare industry)
· Post-secondary education in Computer Application, Software, IT, Hospitality or related field
· Exceptional communication skills – verbal and written
· Strong customer service skills with the ability to build and nurture positive rapport with clients
· Experience working in the food industry while handling technology is an asset
Client Services Project Coordinator - Hr Surveys And Diagnostics
By Info-Tech Research Group At Canada
Experience with agile project management practices
Lead client scoping calls to gain an understanding of client goals and requirements and build a project plan.
Address client questions and manage client expectations while maintaining a high standard of customer service.
1-3 years of experience in a client coordination/client success/project  coordination role
Great written and verbal communication skills
Experience with employee engagement surveys and/or research
Client Services - Production Manager
By Murex At Toronto, Ontario, Canada
The management of a cross-functional team and/or
Organize support activities, define and optimize staffing requirements
Manage change requests, including staffing, delivery quality and consistency with Murex standards
A previous experience in managing relationships between stakeholders at banks or hedge funds and external vendors or system integrators...
Helping them leverage Murex’s offering to reach their objectives (business or IT)
Production Managers are appointed on a handful of SaaS clients to:
Client Services Manager Jobs
By Veritext Legal Solutions At Vancouver, British Columbia, Canada
2-4 years of hands-on management experience
Prior knowledge of and experience working in the legal and/or customer service industry is preferred
Manage the day-to-day tasks and workload for members of the Client Services team
Customer service oriented with strong interpersonal skills
Ability to manage internal and external issues with grace and solve problems creatively
Must possess excellent written and verbal communication skills
Client Services Manager (Saas, Fintech)
By Iopa Solutions At Toronto, Ontario, Canada
Solid knowledge of incident management, problem management, and root cause analysis methodologies.
Strong leadership and team management skills.
Establish and maintain best practices, processes, and procedures for incident management, problem resolution, and root cause analysis.
Lead and manage a cross functional team, providing mentorship, guidance, and performance feedback.
Develop and implement strategies to optimize production support operations and enhance customer experience.
Manage and resolve complex production incidents, ensuring timely
Client Services Manager Jobs
By M Moser Associates At Toronto, Ontario, Canada
Capturing Projects: Prepare and deliver presentations that offer insights and ideas that clients and others have overlooked
Generate New Leads: Identifying, pursuing and appealing to M Moser's target clients
Cold & Warm Calling: Calling new lead opportunities to open the door for inclusion in new projects and booking first appointments.
Courting Perspective Clients: Following up on business opportunities; setting up meetings; proposing, organizing and executing various marketing initiatives
Earning the Clients Trust: Establishing and proactively maintaining strong professional relationships with key decision makers and influencers within the local market
Deep connections in Toronto and surrounding area building market
Project Coordinator - Client Services
By RYCOM At Vaughan, Ontario, Canada
Minimum one year experience in any of the following areas:project coordination/ management, project planning and team leadership or call centre
Liaise with internal Contract Management division for projects related to Telecom License Agreements
Provide exceptional customer service experience through strong written and verbal skills
Ensure customers has a great service experience though engagement and provide appropriate follow up
Manage client issues/projects to ensure appropriate prioritization of support activities from project commencement to completion
Experience in telecommunication and/or cabling
Project Manager - It Provincial Support Services
By Alberta Health Services At Calgary, Alberta, Canada

Length of Shift in weeks:

Application Services Manager - It
By Durabuilt Windows & Doors At Edmonton, Alberta, Canada
Any certifications related to the role will be advantageous. No hard requirements.
Communicate effectively with business stakeholders to understand their requirements and ensure that the software applications meet their needs.
Proven experience leading software development and application services teams
Strong communication and leadership skills.
Experience working with a variety of programming languages and frameworks.
Reports To: Information Technology Manager
Project Manager , Services Jobs
By Risk Alive Analytics At Calgary, Alberta, Canada
Ensure all resources under management are fully knowledgeable about products and services offered by the RSD Group
Minimum of 5 years+ of experience in the world of Process Safety Management in the processing sector.
Knowledge of Project Management Best Practices.
Knowledge of Process Safety Management and relevant codes and standards (CSA, CCPS, API, ASME etc.
Understand scope, timelines, requirements, and all aspects of a project to be managed as part of handoff from sales team
Allocate resources to tasks on a project based on appropriate skill level and experience
Client Services Manager Jobs
By Keller Insurance Group Inc. At North York, Ontario, Canada
●Providing calendar management and organizational assistance as needed.
●Proficiency with social media platforms, CRM and Project Management software
●Support with client meetings - manage schedule, prepare presentations, marketing material, quotes, spreadsheets and new client files.
●Experience working in a professional services environment directly liaising with clients
●Strong attention to detail and excellent organizational skills
●Exceptional oral and written communication skills
It Ops Manager - Digital Services
By Xerox At Toronto, Ontario, Canada
Project Management and Business analysis background.
Manage our daily Incident response and resolution time.
Manage monthly service reviews, KPIs, reports.
Provide technical and functional knowledge, guidance and support to other Systems Analysts and application support.
Work with Transformation manager related to client support on-boarding
Act as the liaison between business operations managers and other part of the technology teams.
Manager Application Services - It
By Durabuilt Windows & Doors At Edmonton, Alberta, Canada
Hands-on experience with software development with exposure to full software development life cycle, project management, and quality assurance is a plus.
Any certifications related to the role will be advantageous. No hard requirements.
Communicate effectively with business stakeholders to understand their requirements and ensure that the software applications meet their needs.
Proven experience leading software development and application services teams
Strong communication and leadership skills.
Experience working with a variety of programming languages and frameworks.

Are you an experienced Client Services Project Manager looking for a new challenge? We are looking for a motivated individual to join our team and help us deliver exceptional customer service and project management. You will be responsible for managing client projects from start to finish, ensuring that all deadlines are met and that the highest quality of service is provided. If you have a passion for customer service and project management, this is the perfect opportunity for you!

Overview A Client Services Project Manager is responsible for managing the client services projects from start to finish. This includes working with clients to define project scope, developing project plans, managing resources, and ensuring that projects are completed on time and within budget. The Client Services Project Manager must have excellent communication and organizational skills, as well as a strong understanding of project management principles and techniques. Detailed Job Description

The Client Services Project Manager is responsible for managing the client services projects from start to finish. This includes working with clients to define project scope, developing project plans, managing resources, and ensuring that projects are completed on time and within budget. The Client Services Project Manager must have excellent communication and organizational skills, as well as a strong understanding of project management principles and techniques. The Client Services Project Manager will be responsible for the following tasks:

• Developing project plans and schedules
• Managing project resources
• Ensuring that projects are completed on time and within budget
• Monitoring project progress and providing regular updates to clients
• Identifying and resolving project issues
• Developing and maintaining relationships with clients
• Providing technical support to clients
Job Skills Required
• Excellent communication and organizational skills
• Strong understanding of project management principles and techniques
• Ability to manage multiple projects simultaneously
• Ability to work independently and as part of a team
• Ability to work under pressure and meet tight deadlines
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Project Management, Business Administration, or related field
• 5+ years of experience in project management
• PMP certification preferred
Job Knowledge
• Knowledge of project management principles and techniques
• Knowledge of project planning and scheduling
• Knowledge of project budgeting and resource management
• Knowledge of risk management and quality assurance
Job Experience
• 5+ years of experience in project management
• Experience in client services
• Experience in developing and managing project plans
• Experience in managing project resources
Job Responsibilities
• Develop project plans and schedules
• Manage project resources
• Monitor project progress and provide regular updates to clients
• Identify and resolve project issues
• Develop and maintain relationships with clients
• Provide technical support to clients
• Ensure that projects are completed on time and within budget