Application Services Manager - It

About Durabuilt Windows & Doors Inc.

Durabuilt Windows & Doors Inc. is a leading manufacturer and distributor of high-quality windows and doors in Canada. Durabuilt has a wide range of products, including vinyl, aluminum, and fibreglass windows, as well as entry and patio doors for the residential segment. Durabuilt's products are designed to withstand harsh Canadian weather conditions and provide superior insulation, reducing energy costs and increasing home comfort. Durabuilt has also expanded its product offering for the commercial segment. With over 35 years of experience in the industry, Durabuilt has earned a reputation for quality products and exceptional customer service.

Our values are at the core of everything we do!

• CARING. For employees, partners, and the community.
• INNOVATIVE. Think ahead to stay ahead.
• DRIVER. Stay hungry and act with urgency.
• OWNERSHIP. No excuses. 100% accountability.
• INDIVIDUAL. We work with great people and expect a lot from them.

The objective of the Position:

This is a full-time position based in Edmonton, AB, and reports to the IT Manager. This role is responsible for leading a team of 7 staff members in the development and maintenance of software applications that support the business operations of Durabuilt Windows & Doors Inc. These applications include but are not limited to, Salesforce, ERP systems, accounting systems, Human Resource Information systems, and several other systems that control manufacturing equipment. In addition to these, there are custom applications developed in-house to support the business as well as integration work. The manager will be accountable for ensuring that the software applications are developed and deployed on time, within budget, and to the satisfaction of the business stakeholders.

Accountabilities:

• Collaborate with the IT manager to ensure that the software applications are integrated with other systems and aligned with the overall IT strategy.
• Manage the software development life cycle and ensure that applications are developed and deployed on time, within budget, and to the satisfaction of the business stakeholders.
• Ensure that the ERP system is maintained and enhanced as per business needs.
• Communicate effectively with business stakeholders to understand their requirements and ensure that the software applications meet their needs.
• Lead and manage a team of System Analysts, Business Analysts, & Team Leaders; providing guidance and mentorship to ensure that the team is productive and motivated.
• Ensure that the software applications are developed to a high standard of quality and that they are maintainable and scalable.

Required Skills & Capabilities

• Strong understanding of system integrations – multiple systems exchange data using either RESTful APIs or flat file exchange or direct database access.
• A strong understanding of software development methodologies, including Agile and Waterfall, and familiarity with the Scrum framework would be an advantage.
• Strong communication and leadership skills.
• Hands-on experience with software development with exposure to the full software development life cycle, project management, and quality assurance is a plus.
• Proven experience leading software development and application services teams
• Experience working with a variety of programming languages and frameworks.

Education & Certifications Required

• Any certifications related to the role will be advantageous. No hard requirements.
• Bachelor's degree in computer science, software engineering or a related field

Working Conditions

• Operate primarily in an office environment.
• Routinely uses standard office equipment such as laptop computers and smartphones.
• Lifting and/or carrying anywhere from 0 lbs to 20 lbs.
• Pressure to produce tangible results and complete projects within tight timelines.
• Intermittent travel may be required to support the IT department, and attend meetings and training sessions.

Reporting Relationships

Reports To: Information Technology Manager

Direct Reports: Team Lead – IT Applications Services, Salesforce System Analyst, Business Analyst

Send Us Your Resume

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those who apply and those who are short-listed will be contacted.