Customer Service Agent- Mississauga
By Human Integrity HR At Mississauga, Ontario, Canada
Product Knowledge: Develop a deep understanding of our service and its benefits. Stay updated on industry trends and competitive offerings.
Inbound Request Management: Effectively handle all incoming requests via phone or social media/email/google.
Qualification and Consultation: Engage with potential customers to identify their needs, answer questions, and provide tailored solutions based on their requirements.
Customer Nurturing: Track and manage patient profiles in customer relationship management system, ensuring timely follow-up and accurate documentation of interaction activities.
Collaboration: Collaborate with the sales team, marketing department, and technical experts to provide seamless customer experiences and drive revenue growth.
Previous experience with phone based sales including customer service or sales roles, preferably in the medical or diagnostic imaging field.
Bilingual Technical Customer Service Manager L Responsable Technique Du Service Clientèle
By Continental At Mississauga, Ontario, Canada

Job Description This position assumes overall responsibility of the Customer Service processes (PLT & Truck) for Continental Tire Canada within the market: Ensure appropriate resolution of all ...

Customer Service Agent - Resolution 1
By The Nationwide Group At Markham, Ontario, Canada
Effectively communicate with management and cross-functional teams to ensure the timely completion of all requests within company-stated Service-Level Agreement.
Maintain knowledge of and adhere to all organizational policies including but not limited to, data, security and health & safety polices.
Core duties and responsibilities include the following. Other duties may be assigned.
Excellent communication skills - verbal and written fluency. French and/or Spanish is an asset.
Students/Graduates of the RPA/RPAA and Professional Mortgage courses programs are highly desired.
Must be available to work a variety of shifts between 8am–9pm Monday to Friday and occasional weekends (Saturday 12pm-4pm).
Bilingual Customer Support Agent
By Foundever At Paradise, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Brampton, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Ottawa, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Service Agent (Overnight/Weekend)
By AffinityClick Inc. At Ottawa, Ontario, Canada
Passion for helping customers and provide stellar customer service
Ability to use social media such as twitter, facebook and zendesk to support customers.
Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems
Demonstrated flexibility to adapt to a constantly changing environment
Must be able to type and send emails proficiently
Interest in working Overnight and/or Weekend shifts.
Customer Service / Content Moderator (Bilingual: Bahasa Indonesian/English)
By Concentrix At Hamilton, Ontario, Canada
Excellent written and verbal communication skills in English and Bahasa Indonesian
Be an essential component of our client’s safety effort.
Ensure content on social media pages are appropriate and safe
Grade 12 or GED equivalent
Deep familiarity with internet technology, streaming, internet slang/colloquialisms and internet culture
Mentally and emotionally able to handle offensive or disturbing behavior, language, and content
Boutique Customer Service Agent
By ALLSTATE INSURANCE COMPANY At Richmond Hill, Ontario, Canada
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Service Agent Jobs
By Giant Tiger At Ottawa, Ontario, Canada
Strong demonstrated organizational and time management skills.
Manage work flow on the front end, manage customer/store flow, and report performance and policy issues to the Customer Service Supervisor
Minimum of 2 years of retail and/or customer service experience is required;
Knowledge of social media and best practices.
Strong communication skills are required, as well as attention to detail and creative problem solving.
Systems experience with AS400 (JDA) and Freshdesk
Customer Service Agent Lead
By Executive Aviation At Sault Ste. Marie, Ontario, Canada
2 years’ charter experience, with gradual increase in responsibilities
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Customer Service Agent Jobs
By Executive Aviation At Greater Sudbury, Ontario, Canada
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carry-on allowances
Previous airport experience would be considered an asset
Following airline specific check-in policies and procedures
Provide pre-flight first class or priority seating grooming for the flight
Positively working with airline crew
Customer Service Specialist, Bilingual
By EQ Bank | Equitable Bank At Calgary, Alberta, Canada
Demonstrated front line customer service experience (for a minimum of 12 months) in finance or mortgage industry
Recognize appropriate retention triggers for renewal and refinance opportunities.
Knowledge of commercial and residential lending products, related legal terminology and provincial and federal legislations
Exceptional interpersonal and communication skills – written and oral
Strong active listening skills with the ability to engage with the customer
Previous experience with Home Equity Line of Credit (HELOC) product
Agent Du Service Clientèle / Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Répondre aux appels entrants avec un haut niveau de professionnalisme et de précision
Envoyer et assister les services d'urgence pour les véhicules impliqués dans des accidents
Guider les clients dans l'installation et l'utilisation des applications incluses
Soutenir d'autres fonctions diverses incluses dans le service
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Agent Bilingue Du Service Clientèle / Bilingual Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Fournir un service à la clientèle de premier ordre à chaque interaction avec les clients
Répondre aux appels entrants des clients pour les aider à effectuer des réservations une fois qu'elles ont été achetées
Résoudre les problèmes liés à l'accès aux billets et à la navigation sur le site web
Répondre aux questions concernant les informations sur les billets ou aux questions générales sur les réservations
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Customer Service Agent Jobs
By Randstad Canada At Plessisville, Quebec, Canada
Basic knowledge of mechanics (training provided by the company)
Competitive salary with opportunities for advancement
3 weeks off in your first year
Answer incoming calls and e-mails (mostly in English)
Mastery of the Office suite
A strong ability to work in a team
Senior Agent, Customer Service
By Kyndryl At Florenceville-Bristol, New Brunswick, Canada
Active listener with flexibility to modify approach and adapt to customer needs Preferred Skills and Experience
Knowledge of Windows, Mac, or Linux operating systems
Experience working with Windows, Mac, or Linux operating systems
Experience modifying approaches and adapting to customer needs
Bilingual Customer Support Agent
By Foundever At Truro, Nova Scotia, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Saskatoon, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At London, Canada Metropolitan Area
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Halifax, Nova Scotia, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Kitchener, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Windsor, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Summerside, Prince Edward Island, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Steinbach, Manitoba, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Prince Albert, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Conception Bay South, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Regina, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Brandon, Manitoba, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Bilingual Customer Support Agent
By Foundever At Mount Pearl, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently