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Airline Customer Service Agent Jobs

Customer Service Agent Jobs
By Holiday Group At Montreal, Quebec, Canada
3 years of experience in customer service and data entry in an environment related to the distribution of finished products.
Attention to detail and time management.
DES (High School Diploma) or equivalent customer service experience.
Excellent verbal and written communication skills in French and English.
Respond quickly to customer requests (in person, by phone, and email).
Maintain a positive, empathetic, and professional attitude towards clients at all times.
Customer Service Agent Jobs
By Giant Tiger At Ottawa, Ontario, Canada
Strong demonstrated organizational and time management skills.
Manage work flow on the front end, manage customer/store flow, and report performance and policy issues to the Customer Service Supervisor
Minimum of 2 years of retail and/or customer service experience is required;
Knowledge of social media and best practices.
Strong communication skills are required, as well as attention to detail and creative problem solving.
Systems experience with AS400 (JDA) and Freshdesk
Car Rental/Customer Service Agent
By Workhoppers At Winnipeg, Manitoba, Canada
Ability to deliver great customer experience by having strong communication skills that allow you to comfortably speak with customers.
Up-selling and Cross-selling is required. KEY QUALIFICATIONS
Basic computer skills in order to enter information into our database.
Driving experience with a valid Driver's License and a good driving history.
Will need clean 3 year drivers abstract, and criminal record check before hire BENEFITS INCLUDE:
You are the first point of contact with the customer. You must be courteous and approachable.
Customer Service Agent Lead
By Executive Aviation At Abbotsford, British Columbia, Canada
2 years’ experience in current role; additional increases in responsibilities during this time is considered an asset
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Customer Service Agent Lead
By Executive Aviation At Kitchener, Ontario, Canada
2 years’ charter experience, with gradual increase in responsibilities
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Airline Customer Support Jobs
By Solomon Page At Halifax, Nova Scotia, Canada
Learn and maintain knowledge of work methods and systems to provide high level customer service.
Experience out of hotels or airline industry.
Prior Customer Service experience in fast paced client facing role.
Excellent Interpersonal skills with professional telephone etiquette.
Excellent verbal and written communication skills.
If you meet the required qualifications and are interested in this role, please apply today.
Airline Customer Support Jobs
By Solomon Page At Ontario, Canada
Learn and maintain knowledge of work methods and systems to provide high level customer service.
Experience out of hotels or airline industry.
Prior Customer Service experience in fast paced client facing role.
Excellent Interpersonal skills with professional telephone etiquette.
Excellent verbal and written communication skills.
If you meet the required qualifications and are interested in this role, please apply today.
Customer Service Agent Lead
By Executive Aviation At Victoria, British Columbia, Canada
2 years’ experience, with gradual increase in responsibilities
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Customer Service Agent Lead
By Executive Aviation At Sault Ste. Marie, Ontario, Canada
2 years’ charter experience, with gradual increase in responsibilities
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Customer Service Agent - Cross Trained (Powell River)
By Pacific Coastal Airlines At Powell River, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent Jobs
By Executive Aviation At Sandspit, British Columbia, Canada
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carry-on allowances
Previous customer service experience is considered an asset
Previous airport experience would be considered an asset
Following airline specific check-in policies and procedures
Provide pre-flight first class or priority seating grooming for the flight
Customer Support Specialist - Airline Operations Solutions
By NAVBLUE, an Airbus Company At Waterloo, Ontario, Canada
Aviation industry experience including crew management/rostering, airline scheduling systems is desirable although comprehensive training will be provided
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction.
Previous experience in a customer service role.
Strong analytical and problem-solving skills
Strong communication skills written/verbal communication, organizational, and customer service skills
Strong computer skills: familiar with Google suite, MS Office applications, Internet Explorer/Chrome/Mozilla browsers, Windows environment, Java
Customer Service Agent Jobs
By Executive Aviation At Greater Sudbury, Ontario, Canada
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carry-on allowances
Previous airport experience would be considered an asset
Following airline specific check-in policies and procedures
Provide pre-flight first class or priority seating grooming for the flight
Positively working with airline crew
Customer Service Agent (Lethbridge)
By Pacific Coastal Airlines At Lethbridge, Alberta, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent (Medicine Hat)
By Pacific Coastal Airlines At Medicine Hat, Alberta, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent Jobs
By Chrono Aviation At Greater Quebec City Metropolitan Area, Canada
Very good organizational skills, attention to detail and confidentiality
Strong oral and written communication skills
Experience in customer service (asset)
Projects and responsibilities that live up to your expectations and make you want to come to work every day
Salary: from $18/hr to $24/hr based on experience
Responding to various customer enquiries by telephone and email
Customer Service Agent / Ramp Agent - Yul
By Delta Air Lines At Montreal, Quebec, Canada
Manage the check-in process, ensuring that customers have the proper documentation for travel.
Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
Vision: Deliver world-class service to all customers.
Mission: Make every customer feel like the most valued person.
Use a computer to sell, print and reissue tickets.
Practices safety conscious behaviors in all operational processes and procedures.

Are you looking for a job that offers great customer service and the opportunity to travel the world? Look no further! We are looking for an Airline Customer Service Agent to join our team and provide exceptional service to our customers. You will be responsible for assisting customers with their travel needs, ensuring their satisfaction, and helping them have a safe and enjoyable journey. If you have a passion for customer service and a desire to explore the world, this is the job for you!

Overview:

Airline Customer Service Agents are responsible for providing excellent customer service to passengers and ensuring that their travel experience is as pleasant and stress-free as possible. They are the first point of contact for passengers and are responsible for providing assistance with ticketing, check-in, boarding, and baggage handling. They also provide information about flight schedules, fares, and other services.

Detailed Job Description:

Airline Customer Service Agents are responsible for providing excellent customer service to passengers and ensuring that their travel experience is as pleasant and stress-free as possible. They are the first point of contact for passengers and are responsible for providing assistance with ticketing, check-in, boarding, and baggage handling. They also provide information about flight schedules, fares, and other services. They must be able to handle customer complaints and inquiries in a professional and courteous manner. They must be knowledgeable about airline policies and procedures and be able to provide accurate information to passengers. They must also be able to handle difficult situations and remain calm under pressure.

What is Airline Customer Service Agent Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of airline policies and procedures
• Ability to remain calm under pressure
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
• Computer literacy

What is Airline Customer Service Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of airline policies and procedures
• Ability to remain calm under pressure
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
• Computer literacy

What is Airline Customer Service Agent Job Knowledge?

• Knowledge of airline policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of ticketing and check-in procedures
• Knowledge of baggage handling procedures
• Knowledge of flight schedules and fares
• Knowledge of airport security regulations

What is Airline Customer Service Agent Job Experience?

• Previous customer service experience
• Previous experience in the airline industry

What is Airline Customer Service Agent Job Responsibilities?

• Greet passengers and provide assistance with ticketing, check-in, boarding, and baggage handling
• Provide information about flight schedules, fares, and other services
• Handle customer complaints and inquiries in a professional and courteous manner
• Ensure that passengers are aware of