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Airline Customer Service Agent Jobs in British Columbia

Airline Senior Csa Jobs
By Aviation Indeed™️ At Vancouver, British Columbia, Canada

Location: Vancouver Position Overview We are seeking an experienced and dynamic Duty Manager to oversee daily airline operations for our client. The Duty Manager will play a pivotal role in ...

Airline Csa Jobs
By Aviation Indeed™️ At Vancouver, British Columbia, Canada

We are seeking a skilled and proactive Duty Officer to manage the operational activities for our client. The Duty Officer will play a key role in ensuring smooth flight operations, exceptional ...

Customer Service Agent (Vancouver)
By Pacific Coastal Airlines At Vancouver, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service/Cargo Agent (Campbell River)
By Pacific Coastal Airlines At Campbell River, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent (Kelowna)
By Pacific Coastal Airlines At Kelowna, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent Lead
By Executive Aviation At Abbotsford, British Columbia, Canada
2 years’ experience in current role; additional increases in responsibilities during this time is considered an asset
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Customer Service Agent Lead
By Executive Aviation At Kitchener, Ontario, Canada
2 years’ charter experience, with gradual increase in responsibilities
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Customer Service Agent Lead
By Executive Aviation At Victoria, British Columbia, Canada
2 years’ experience, with gradual increase in responsibilities
Manage passenger boarding as per airline procedures
Understand flight document requirements and carry-on allowances
Previous airline Customer Service experience considered an asset.
Participate in any airline train-the-trainer training, if required
Follow airline specific check-in policies and procedures
Customer Service Agent - Cross Trained (Powell River)
By Pacific Coastal Airlines At Powell River, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent Jobs
By Executive Aviation At Sandspit, British Columbia, Canada
Manage passenger boarding as per airline procedures
Understanding flight document requirements and carry-on allowances
Previous customer service experience is considered an asset
Previous airport experience would be considered an asset
Following airline specific check-in policies and procedures
Provide pre-flight first class or priority seating grooming for the flight

Are you looking for a job that offers great customer service and the opportunity to travel the world? Look no further! We are looking for an Airline Customer Service Agent to join our team and provide exceptional service to our customers. You will be responsible for assisting customers with their travel needs, ensuring their satisfaction, and helping them have a safe and enjoyable journey. If you have a passion for customer service and a desire to explore the world, this is the job for you!

Overview:

Airline Customer Service Agents are responsible for providing excellent customer service to passengers and ensuring that their travel experience is as pleasant and stress-free as possible. They are the first point of contact for passengers and are responsible for providing assistance with ticketing, check-in, boarding, and baggage handling. They also provide information about flight schedules, fares, and other services.

Detailed Job Description:

Airline Customer Service Agents are responsible for providing excellent customer service to passengers and ensuring that their travel experience is as pleasant and stress-free as possible. They are the first point of contact for passengers and are responsible for providing assistance with ticketing, check-in, boarding, and baggage handling. They also provide information about flight schedules, fares, and other services. They must be able to handle customer complaints and inquiries in a professional and courteous manner. They must be knowledgeable about airline policies and procedures and be able to provide accurate information to passengers. They must also be able to handle difficult situations and remain calm under pressure.

What is Airline Customer Service Agent Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of airline policies and procedures
• Ability to remain calm under pressure
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
• Computer literacy

What is Airline Customer Service Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of airline policies and procedures
• Ability to remain calm under pressure
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
• Computer literacy

What is Airline Customer Service Agent Job Knowledge?

• Knowledge of airline policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of ticketing and check-in procedures
• Knowledge of baggage handling procedures
• Knowledge of flight schedules and fares
• Knowledge of airport security regulations

What is Airline Customer Service Agent Job Experience?

• Previous customer service experience
• Previous experience in the airline industry

What is Airline Customer Service Agent Job Responsibilities?

• Greet passengers and provide assistance with ticketing, check-in, boarding, and baggage handling
• Provide information about flight schedules, fares, and other services
• Handle customer complaints and inquiries in a professional and courteous manner
• Ensure that passengers are aware of