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Airline Customer Service Agent Jobs

Agent Du Service Clientèle / Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Répondre aux appels entrants avec un haut niveau de professionnalisme et de précision
Envoyer et assister les services d'urgence pour les véhicules impliqués dans des accidents
Guider les clients dans l'installation et l'utilisation des applications incluses
Soutenir d'autres fonctions diverses incluses dans le service
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Airline Senior Csa Jobs
By Aviation Indeed™️ At Toronto, Ontario, Canada

Location: Toronto Position Overview We are seeking an experienced and dynamic Duty Manager to oversee daily airline operations for our client. The Duty Manager will play a pivotal role in ...

Airline Csa Jobs
By Aviation Indeed™️ At Toronto, Ontario, Canada

We are seeking a skilled and proactive Duty Officer to manage the operational activities for our client. The Duty Officer will play a key role in ensuring smooth flight operations, exceptional ...

Airline Senior Csa Jobs
By Aviation Indeed™️ At Vancouver, British Columbia, Canada

Location: Vancouver Position Overview We are seeking an experienced and dynamic Duty Manager to oversee daily airline operations for our client. The Duty Manager will play a pivotal role in ...

Airline Csa Jobs
By Aviation Indeed™️ At Vancouver, British Columbia, Canada

We are seeking a skilled and proactive Duty Officer to manage the operational activities for our client. The Duty Officer will play a key role in ensuring smooth flight operations, exceptional ...

Customer Service Agent- Mississauga
By Human Integrity HR At Mississauga, Ontario, Canada
Product Knowledge: Develop a deep understanding of our service and its benefits. Stay updated on industry trends and competitive offerings.
Inbound Request Management: Effectively handle all incoming requests via phone or social media/email/google.
Qualification and Consultation: Engage with potential customers to identify their needs, answer questions, and provide tailored solutions based on their requirements.
Customer Nurturing: Track and manage patient profiles in customer relationship management system, ensuring timely follow-up and accurate documentation of interaction activities.
Collaboration: Collaborate with the sales team, marketing department, and technical experts to provide seamless customer experiences and drive revenue growth.
Previous experience with phone based sales including customer service or sales roles, preferably in the medical or diagnostic imaging field.
Agent Bilingue Du Service Clientèle / Bilingual Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Fournir un service à la clientèle de premier ordre à chaque interaction avec les clients
Répondre aux appels entrants des clients pour les aider à effectuer des réservations une fois qu'elles ont été achetées
Résoudre les problèmes liés à l'accès aux billets et à la navigation sur le site web
Répondre aux questions concernant les informations sur les billets ou aux questions générales sur les réservations
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Customer Service Agent Jobs
By Randstad Canada At Plessisville, Quebec, Canada
Basic knowledge of mechanics (training provided by the company)
Competitive salary with opportunities for advancement
3 weeks off in your first year
Answer incoming calls and e-mails (mostly in English)
Mastery of the Office suite
A strong ability to work in a team
Senior Agent, Customer Service
By Kyndryl At Florenceville-Bristol, New Brunswick, Canada
Active listener with flexibility to modify approach and adapt to customer needs Preferred Skills and Experience
Knowledge of Windows, Mac, or Linux operating systems
Experience working with Windows, Mac, or Linux operating systems
Experience modifying approaches and adapting to customer needs
Customer Service Agent - Resolution 1
By The Nationwide Group At Markham, Ontario, Canada
Effectively communicate with management and cross-functional teams to ensure the timely completion of all requests within company-stated Service-Level Agreement.
Maintain knowledge of and adhere to all organizational policies including but not limited to, data, security and health & safety polices.
Core duties and responsibilities include the following. Other duties may be assigned.
Excellent communication skills - verbal and written fluency. French and/or Spanish is an asset.
Students/Graduates of the RPA/RPAA and Professional Mortgage courses programs are highly desired.
Must be available to work a variety of shifts between 8am–9pm Monday to Friday and occasional weekends (Saturday 12pm-4pm).
Customer Service Agent (Vancouver)
By Pacific Coastal Airlines At Vancouver, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Service Customer Agent Jobs
By Net2Source Inc. At Fredericton, New Brunswick, Canada

Role: Service Customer Agent - Bilingual

Mon-Friday: 11 AM - 7:30 PM AST

Agent, Customer Service Jobs
By Reitmans Canada Ltée/Ltd At Montreal, Quebec, Canada
Deliver exceptional and memorable experience while building, cultivating relationships with customers to drive brand loyalty;
One (1) year experience in customer service;
Experience in a call center or retail store (an asset);
Excellent customer service skills, good decision making and ability to meet deadlines;
Good knowledge of Microsoft Office suite;
A competitive benefits package (Full Time Employees Only);
Customer Service/Cargo Agent (Campbell River)
By Pacific Coastal Airlines At Campbell River, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent (Overnight/Weekend)
By AffinityClick Inc. At Ottawa, Ontario, Canada
Passion for helping customers and provide stellar customer service
Ability to use social media such as twitter, facebook and zendesk to support customers.
Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems
Demonstrated flexibility to adapt to a constantly changing environment
Must be able to type and send emails proficiently
Interest in working Overnight and/or Weekend shifts.
Customer Service Agent (Sabre Experience Required)
By Swoon At Ontario, Canada
Work closely with Finance team to resolve invoicing issues as well as airline partners.
REQUIRED: Sabre ticketing experience in the travel industry
Strong communication skills, both written or verbal
Strong level of customer empathy and problem-solving skills
Engage customers with rebooking their travel accommodations and ensure that tickets are accurately and proactively changed and/or issued.
Resolve complex situations for passengers, communicate with airlines and identify best resolution for business and passenger.
Customer Service Agent Jobs
By Procom At Toronto, Ontario, Canada
Resolve requests from Finance to interface bookings
Work closely with Finance team to resolve invoicing issues
Sabre/Ticketing experience (within the airline industry)
Experience working in a similar role
Customer Service Agent – Mandatory Skills
Customer Service Agent – Nice to Have Skills
Customer Service Agent Jobs
By Procom At Ontario, Canada
Here are some of the key requirements and responsibilities included in this role:
Resolve requests from Finance to interface bookings
Work closely with Finance team to resolve invoicing issues
RESPONSIBILITIES INCLUDE (but are not limited to):
Sabre/Ticketing experience (within the airline industry): 0 - 2 years (Required)
Travel Industry Experience: 0 - 2 years (Desired)
Customer Service Agent (Kelowna)
By Pacific Coastal Airlines At Kelowna, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Boutique Customer Service Agent
By ALLSTATE INSURANCE COMPANY At Richmond Hill, Ontario, Canada
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs

Are you looking for a job that offers great customer service and the opportunity to travel the world? Look no further! We are looking for an Airline Customer Service Agent to join our team and provide exceptional service to our customers. You will be responsible for assisting customers with their travel needs, ensuring their satisfaction, and helping them have a safe and enjoyable journey. If you have a passion for customer service and a desire to explore the world, this is the job for you!

Overview:

Airline Customer Service Agents are responsible for providing excellent customer service to passengers and ensuring that their travel experience is as pleasant and stress-free as possible. They are the first point of contact for passengers and are responsible for providing assistance with ticketing, check-in, boarding, and baggage handling. They also provide information about flight schedules, fares, and other services.

Detailed Job Description:

Airline Customer Service Agents are responsible for providing excellent customer service to passengers and ensuring that their travel experience is as pleasant and stress-free as possible. They are the first point of contact for passengers and are responsible for providing assistance with ticketing, check-in, boarding, and baggage handling. They also provide information about flight schedules, fares, and other services. They must be able to handle customer complaints and inquiries in a professional and courteous manner. They must be knowledgeable about airline policies and procedures and be able to provide accurate information to passengers. They must also be able to handle difficult situations and remain calm under pressure.

What is Airline Customer Service Agent Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of airline policies and procedures
• Ability to remain calm under pressure
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
• Computer literacy

What is Airline Customer Service Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of airline policies and procedures
• Ability to remain calm under pressure
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
• Computer literacy

What is Airline Customer Service Agent Job Knowledge?

• Knowledge of airline policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of ticketing and check-in procedures
• Knowledge of baggage handling procedures
• Knowledge of flight schedules and fares
• Knowledge of airport security regulations

What is Airline Customer Service Agent Job Experience?

• Previous customer service experience
• Previous experience in the airline industry

What is Airline Customer Service Agent Job Responsibilities?

• Greet passengers and provide assistance with ticketing, check-in, boarding, and baggage handling
• Provide information about flight schedules, fares, and other services
• Handle customer complaints and inquiries in a professional and courteous manner
• Ensure that passengers are aware of