Workplace Service Coordinator Jobs

Description:

Respond to and follow up on all incoming emails, direct messages, and cases through our internal work order system in a timely efficient manner.
* Sign for and receive FedEx/UPS/courier packages; log packages and mail into the mail ticketing system. Notify/distribute to employees. Maintain a clean and organized mailroom.
* Maintain and update team documents, playbooks, and guest services tools.
* Maintain a presence on our internal communication applications.
* Support efforts to extend its unique company culture by promoting and getting involved with inclusive company initiatives.
* This is considered a “business-critical” role and the person would be in the office, 5 business days a week.
Required Skills/Experience:
* Have 3-5 years related experience: candidates with customer service or hospitality experience are particularly encouraged to apply.
* Ability to thrive and be flexible in a constantly growing and changing fast-paced environment.
* Have excellent interpersonal communication skills, with a genuinely warm, gracious, and professional demeanor in all interactions.
* Physically fit - job requires occasional heavy lifting
* Proficiency in using Google Collaboration Tools (Gmail, GCal, Google Drive, etc)
* Be willing/able to learn and use our internal software application and tools (Tableau, Quip, Slack, etc.)
* Have strong writing, analytical, and problem-solving skills.
* Have the ability to operate standard office equipment (scanners, printers)
* Self-starter; handles self with minimal direction and is pro-active.
* Being able to establish and maintain great working relationships.
* Results-oriented, customer-focused, and organized with attention to detail