Trainer Coordinator Jobs

Title: Trainer coordinator

Industry: Hospitality

Location: South Shore

Position Status: Full-time, permanent (Hired by the employer, not by Evlv)

Working Hours: Monday – Friday, 9:00 am – 5:00 pm (Onsite)

Compensation and Benefits: $50,000-$65,000 + benefits and vacation

This position is only open to residents of Canada who have legal work authorization.

Evlv (which stands for Evolve) is a Montreal-based talent acquisition firm specializing in finding top talent in various industries, with a primary focus on the tech and consumer goods industries.

About the company that is hiring for this position:

Our client is in the hospitality industry. The company has an immediate opening for a Corporate Trainer. If you are excited to find an opportunity where you can grow significantly, then this is the right fit for you!

Our client company is a professional team that respects their employees and values their hard work. This is a place that will help candidates grow in their career and be part of a fast-growing company.

The right candidate has the following soft skills:

• Has the ability to work under pressure
• Pays great attention to detail
• Has excellent communication skills
• Passionate
• Team player and flexible

Technical Requirements:

• A minimum of 2+ years of proven experience in a teaching/training role
• Ability to develop and deliver programs for all levels of management and team members
• Bachelor’s degree in human resources, business, or related/relevant discipline
• Experience working with LMS and Performance Systems considered an asset
• Excellent verbal and written skills in both French and English
• Deep knowledge of instructional design methodologies, performance strategies, processes and standards
• Solid knowledge of the latest corporate training techniques

The responsibilities will include:

• Partner with all departments to identify and address opportunities for improvement and best practices/strategies to address training & development needs.
• Collect feedback and data to measure progress and effectiveness of training programs
• Create and maintain e-learning/training programs that drive business outcomes for all lines of business to include gaming, hotel, F&B, and retail.
• Ensures compliance by auditing training records regularly
• Conduct inter-departmental needs assessment to determine training needs.
• Work with the executive team to build a training program to coach and mentor our managers in leadership and management techniques.
• Implement training course modules as assigned for team members and management, including presentation and facilitation of training programs and activities.
• Administers mandatory exams and records results.
• Utilize a variety of teaching techniques such as direct instruction, role playing, simulation, team exercise, group discussion, video or hands-on exercises.
• Work within set training budgets.
• Work with our external training providers to build meaningful, specific training programs (Guest Service Training, etc.)
• Maintains accurate training records.
• Develops training manuals, training procedures, and training course materials
• Track key performance indicators (KPIs) to adjust strategies as required to meet business needs
• Oversee and direct workshops as well as individual training sessions.
• Plan, build and implement an effective training curriculum for many departments within the company (develop content, build presentations, etc.)