Technical Applications Specialist Jobs

Summary:Support MULTIVAC’s sales and marketing efforts by collaborating with internal and external colleagues and teams to define the technical aspects of sales projects, proposals and orders.Primary focus will be on Food customer applications for product configuration (machines and retrofits) and preparing customer quotations and proposals.

Research and acquire technical expertise and utilize it to assist the sales teams to close new business opportunities.Learn, build-upon, and master the competencies necessary for managing a well-rounded sales experience.

Time Utilization: This position is office-based but may include travel up to 15% of the time. Schedule needs to be flexible to accommodate sales team requirements.

Essential Duties and Responsibilities

Includes the following and other duties may be assigned:

• Work with the sales teams to clarify customer requirements and document MULTIVAC’s best customer solution. Process assigned RFQ’s and determine best course of action to complete as accurately and as quickly as possible; ensuring appropriate gross margins are maintained. Consult as necessary with support resources, including Product Marketing Managers, Regional Technical Sales Advisors (TSAs), our supplying factories, the sales teams and engineering.

• Assume responsibility for the configuration of the equipment listed in Appendix A

• Maintain and update the Quick Quote Tool as necessary with new equipment and pricing information as they are introduced and/or changed.

• Responsible for the technical efficacy of a sales project from RFQ to shipment.Document product offering in RFQ and final sales proposal/quotation, participate in order clarification with Order Processors and work with supplying factories and/or engineering to address follow-up technical questions/concerns.

• Collaborate with internal teams and colleagues to identify technical features and capabilities relative to MULTIVAC products and services which will bring additional value to customers.

• Prepare customer proposals (machines and retrofits) utilizing externally processed RFQ’s.Assume responsibility for the presentation, commercial accuracy (pricing, terms and conditions) and final technical review of a customer proposal.

• When requested, participate in sales calls with the sales team to provide technical support in their consulting and selling efforts.

• When appropriate, travel to other MULTIVAC facilities to keep current with new product offerings and processes and to build strong relationships with colleagues in the Sales Support, Engineering and Manufacturing departments.

• Stay current with new applications in the Canada and worldwide; and communicate new application to the sales team.

• Attend and participate in Trade Shows, sales meetings and other company specified activities.

• Be an active student of MULTIVAC, our industry, our partners, our suppliers and our competition.

Education/Experience:

College or university education would be an advantage otherwise a minimum of a high school diploma with two or more years of industry related experience; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyse, and interpret or comment on common scientific, technical journals and financial data. Ability to effectively present technical information and respond to questions from colleagues.

Computer Skills:

To perform this job successfully, an individual should ideally have knowledge of Word Processing software; Spreadsheet software; Order processing systems; Internet software, ERP systems, Database software and Contact Management systems.

Certificates and Licenses:

Current valid driver’s license would be an advantage and the ability to obtain a passport for travel as required by position. Criminal background check is required.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the associate may be exposed to work near moving mechanical parts. The associate could be exposed to wet or humid conditions (non-weather). The associate is occasionally exposed to cold (non-weather); heat (non-weather) and risk of electrical shock.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The associate is occasionally required to stoop, kneel, crouch, climb, balance or crawl. The associate is mainly required to sit and use a computer keyboard and monitor.

MULTIVAC Behaviour Standard:

Maintain a positive work atmosphere by acting and communicating in a respectful manner with customers, clients, co-workers, and management.

Appendix A

Configuration and quoting responsibilities for the following equipment:

• Thermoformers
• Handling modules
• Preferred Partner products
• Retrofits
• Accessories and associated equipment with the above
• Flow Wrappers
• Labelling
• Portioning Equipment
• Third Party Equipment Suppliers
• Automation
• Tray Sealers
• Slicers and associated equipment
• Approved Vendor Printing
• Inspection
• Chamber machines including Belt-fed
• Automated Bakery Equipment