Technical Analyst, Web Infrastructure

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Technical Analyst, Web Infrastructure

What Is The Opportunity?

We are seeking an experienced IIS and .NET support specialist to provide technical support for our web applications hosted on Microsoft IIS web server and built on .NET framework. The Technical Analyst, Web Infrastructure position will provide technical leadership, oversight, standardization, and validation of middleware web application architecture relating to IIS. In addition, responsibilities will include architecting integrated hardware and software solutions meeting performance, usability, scalability, reliability, and security needs of the middleware web infrastructure for IIS. The candidate must possess deep technological experiences and be able to leverage those experiences in building out the vision, strategy, and roadmap for middleware web technologies for IIS. The role requires deep knowledge of IIS and .NET framework along with excellent troubleshooting, problem-solving, and communication skills.

What Will You Do?

• Collaborate with development teams to resolve issues related to web applications and web services.
• Coordinates production support activities for the middleware web infrastructure major systems and related subsystems to ensure the integrity of the application(s). Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.
• Maintain and upgrade hardware and software including website technical architecture.
• Participate in on-call rotation to provide after-hours support for critical issues.
• Troubleshoot and resolve issues related to web applications hosted on IIS server.
• Develop and/or maintain technical documentations associated with current knowledge of relevant technologies as assigned.
• Perform regular maintenance tasks such as patching, upgrades, and backups of IIS and .NET servers.
• Provide technical support for IIS web server and .NET applications.

What Do You Need To Succeed?
Must have

• Experience with troubleshooting IIS and .NET web applications and web services.
• Ability to work collaboratively with development teams and end-users.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment with shifting priorities and multiple projects.
• 2+ years of experience in supporting IIS and .NET applications in a production environment.
• Strong knowledge of IIS and .NET server infrastructure, configuration, and optimization.

Nice-to-have:

• Microsoft .NET certification
• Microsoft IIS certification
• Experience with PowerShell scripting

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A world-class training program in financial services
• Work in a dynamic, collaborative, progressive, and high-performing team
• Ability to make a difference and lasting impact
• Flexible work/life balance options
• Opportunities to do challenging work
• Leaders who support your development through coaching and managing opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

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Job Summary
Address:
TORONTO, Ontario, Canada
City:
CAN-AB-CALGARY, CAN-ON-TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Technology and Operations
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2023-04-03
Application Deadline:
2023-08-12
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.