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Company | Home and Community Care Support Services |
Address | North Bay, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-23 |
Posted at | 8 months ago |
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
- Provide administrative support services to Care Coordinators
- Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
- Process and assist in managing confidential patient records
- Provide back-up support to other positions, as required
- Enter, update and maintain a high volume of patient data in the electronic database
- Process new referrals, and orders for services, supplies and equipment
- Relevant experience providing clerical support services in a computerized office environment
- Proficient with database software, MS Word and Excel, and other applications in a Windows environment
- Accurate keyboarding/data-entry skills
- Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
- Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
- A Grade 12 diploma (minimum)
- Excellent oral and written communication skills, including strong listening skills
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
- Excellent organizational skills and ability to work with minimal supervision
- Fluency in both French and English
- Advanced multi-tasking skills, with the ability to meet performance and service goals
- Ability to speak French or another second language
- A college diploma in the health or social services field, or business/office administration
- Knowledge of services provided by Home and Community Care Support Services
- Familiarity with medical terminology, and office administrative procedures/concepts
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Attractive comprehensive compensation packages and benefits
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