System Analyst Jobs

2 open positions - remote within Canada

Dye and Durham: Who We Are

Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud–based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.

Dye & Durham provides critical information services and workflows used by clients all over the world to manage their processes, information, and regulatory requirements. The company offers rewarding opportunities for those with legal, tech, financial services, and sales expertise. With clients that include major law firms, financial service institutions, and government organizations in Canada, the United Kingdom, Ireland, and Australia, a fulfilling career awaits you at Dye & Durham.

Join our team helping…

We are the Managed Retail Banking (MRB) team and offer products and services to Canadian Financial Institutions. We are the hands and feet of our customers’ operations. Additionally, we offer IT Strategy and Consulting services; Application/Web Development, and Packaged Solution implementations. These products and services are focused primarily on the WealthView Banking platform in the financial vertical.

Here’s the impact you’ll make and what we’ll accomplish together

If you enjoy working with automation and using analytical thinking to problem solve then this role is right up your alley. As a member of the MRB Operations team, you will interact with our customers, liaison with their vendors, and implement solutions in order to provide them with top-notch service. Collaborating within MRB as well as with other technical teams, you will have the opportunity to deploy new technologies as well as troubleshoot technical issues.

Our Vision is to deliver innovative application solutions that enable our customers to optimize B2B, B2C, and business-to-employee collaboration.

Here's how

You are well acquainted with the software development life-cycle and how Operations fit into that concept.

Having Operations experience, you appreciate well-written and detailed process documentation and are therefore driven to create and maintain such artifacts.

Working with a dynamic and robust automation job scheduling tool (GECS) you will execute Batch and PowerShell commands to essentially run the backend operations for several large FI’s within Canada.

• Investigate and resolve problem tickets, analyzing job failure logs and escalating accordingly
• Serve as first-level support in an Operations environment within a 24/7 on-call rotational schedule
• Create, update/edit, and execute Batch commands, PowerShell or Transact-SQL
• Deploy full client releases across production and test environments

You are the missing piece of the puzzle- your requirements and expectations, skills, etc

• Advanced level - Analytical, problem solving, decision making, risk analysis, prioritization, and status reporting skills
• Seasoned job scheduling and automation software experience using tools such as GECS, Control-M
• A strong grasp of batch and overnight processing for banking systems
• Thorough acquaintance with Microsoft Server Operating Systems and Microsoft SQL Server
• Strong team player with a willingness to “roll up your sleeves” and step outside your comfort zone when required, coupled with a positive sense of doing the right thing

What WE Give Back to YOU:

At Dye & Durham, we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favorite charity.

What's Next?

Hit apply and your application will be reviewed by our talent acquisition team who will contact you directly.

Please note that this position is subject to security checks.

Dye & Durham is an equal-opportunity employer. We provide opportunities without regard to race, color, religion, sexual orientation, gender identity, national origin, marital or family status, disability status, or other applicable legally protected characteristics.