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Company | Hot Topic |
Address | Kitchener, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-07-20 |
Posted at | 10 months ago |
At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.
- Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
- Run sales reports and use data to help guide your strategy to hit sales targets
- Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
- Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
- You’ve got the keys to the kingdom, and you’re not afraid to use them! You’re willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
- Ensure that your store achieves the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
- Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
- Deliver the goods - you’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
- Every Fellowship needs a Gandalf! Ensure that you’re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback
- You’re the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
- Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way
- A high school diploma or GED equivalent. If you have a degree, even better
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
- At least 1-2 years of retail store management experience; you’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
- Open-minded and inquisitive regarding pop culture fandoms & music trends
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