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Solution Engineer - Canada
Company | Salesforce |
Address | Québec, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Technology, Information and Internet |
Expires | 2023-10-10 |
Posted at | 8 months ago |
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
- Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
- Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives
- "Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.
- Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
- Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy
- Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
- Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
- A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.
- Develop and deliver the story of the customer experience aided by Salesforce technologies
- Ability to travel based on territory alignment and region
- Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
- Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
- B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Solid oral, written, presentation, collaboration and interpersonal communication skills
- Knowledge of related applications, relational database and web technology
- Ability to work as part of a team to solve technical problems in varied political environments
- Minimum of 2 years of professional experience
- Previous experience as a solution/sales engineer for a CRM company or similar technology
- Salesforce Certifications
- Basic programming experience in HTML and other web based technologies
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