Software Commercialization Manager Jobs

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Reporting to the Manager Software Commercialization Portfolio, the Product Commercialization Manager will own the new product introduction process for all software solutions delivered by the Product Engineering Organization. You will mobilize cross-functional efforts throughout the product development lifecycle to develop new product introduction plans and deliverables, ensure organizational readiness, and then manage product launch through early access pilots and to commercial availability in a way that maximizes the outcomes of the PEO organization, customer time-to-value and company time-to-revenue.  To accomplish all of this, you will need to use your SaaS new product introduction experience, project management skills and business acumen to build effective cross-functional partnerships, influence the business, and use organizational skills to navigate ambiguity. You will work in conjunction with Product Leaders and cross functional teams to successfully launch key new products and features.
What You'll Be Doing Day To Day

• Deliver transparent and immediate analysis and feedback on risks, issues, team and project performance and adjust the plan accordingly
• Provide coaching, mentoring and support to team members and peers
• Plan a new product introduction strategy in partnership with Product Leadership that maximizes the customer value and business outcomes of new and enhanced solutions
• Lead continuous and measurable improvement in New Product Introduction processes to accelerate customer time-to-value and business time-to-revenue
• Prioritize projects and resources, balance business needs with technical constraints, and drive successful organizational readiness in support of the new product
• Create and Manage a plan designed to achieve the launch goals and successfully execute the new product introduction strategy with the cross functional team
• Work with a cross functional team of Product Marketing, Sales, Sales Operations, Professional Services and Customer Support professionals to create a set of Launch goals
• Lead team in monitoring and measuring Launch results against goals post Commercial Availability.  Ensure actions are planned and executed to adjust plans as needed based on those results

Skills And Experience We're Looking For

• Ability to manage conflict and drive decisions
• Exceptional presentation, oral, and written communication skills
• Experience in program management, product management, management consulting, corporate strategy, business operations or strategic planning in a SaaS Company
• Experience driving data-driven process improvement
• Ability to build, direct and influence project teams
• Possesses extensive knowledge of product development processes, the software development lifecycle, release management or customer journey, and lead to cash processes and systems
• Strong critical thinking and decision-making skills
• Robust business acumen and ability to partner with senior business leaders to drive initiatives

Preferred Qualifications

• Experience with Enterprise technology products
• PMP or equivalent
• Degree in Business Management, Software Engineering, or equivalent experience
• Software project management or software experience using agile

Required Competencies

• Ability to tie together multiple perspectives to arrive at and drive to decisions and execution
• Ability to problem solve and facilitate team decision-making
• Ability to navigate rapidly evolving cultural and technical environments
• Ability to dive deep into specifics to analyze the issues, and then pull back up to understand the broader strategic implications

Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.
For more information on PointClickCare, please visit us on Glassdoor and LinkedIn
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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