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Senior Ux Lead Jobs
Company | Manulife |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Insurance |
Expires | 2023-07-25 |
Posted at | 10 months ago |
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
- Explore different design directions and articulate for the user in each solution
- Present to a wide range of project team members and stakeholders
- Lead the creation of exceptionally high-calibre UX and UI work
- Identify and solve problems
- Consult with stakeholders to shape a UX strategy that delivers business value and user satisfaction
- Manage the team, providing direction, feedback, coaching and oversight while maintaining the weekly execution of UX/UI/UXR artefacts and providing updates to the broader product teams
- Responsible for developing the information architecture, interaction design, task flows and navigation design
- Create user research plans and synthesize research findings into actionable insights
- Ensure smooth end-to-end coordination and supervision between team members and external teams
- Foster an inclusive climate of collaboration and innovation
- Leading ideation, sketching, and prototyping activities
- Overseeing the output from team members to ensure a consistently exceptional calibre of work
- Hands-on – directly involved in execution of complex design work, including:
- Oversee research activity using a range of methodology; ensure the integrity of the resulting analysis and derive insights
- Coaching design teams in how to participate in design critiques sessions to deliver inspiring designs
- Responsible for defining, articulating and ensuring consistency with the UX vision
- Designing and facilitating workshops with senior-level internal clients
- Scoping, estimating and planning the delivery of UX activities
- Contributing to the evolution and management of the Canadian Design System
- Determining UX success metrics & KPIs
- Highly proficiency in human-centred design principles, user research, usability and accessibility
- Preferably: previous experience in creating digital web applications for the financial and/or insurance industry
- 10+ years of professional experience working on complex web experiences (B2B, financial and transactional), with medium to large-sized teams, preferably in an enterprise environment or digital agency
- 3+ years team management experience, with testimonials or performance reviews demonstrating your UX leadership aptitude
- Well-versed in Agile project methodology
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