Ux Researcher Jobs

Working with one of the top financial clients this role calls for a UX Researcher who will be responsible for conducting the end-to-end research process, strategically applying a range of qualitative methods to help guide and inform the experience design of the client’s digital products & services: This candidate will create research plans that guide the cross-functional business in gathering new knowledge; ensuring timely research delivery of insights.

Responsibilities:

• Independently balance and execute research studies across your business group/focus area.
• Method Execution: Select and apply various qualitative research methods (e.g. interviews, contextual inquiry, co-creation, usability testing)
• Cross-functionally partner with internal and external stakeholders across Design, Product, Content Strategy, Digital Strategy, Technology, and Business.
• Analysis & Synthesis: Analyze internal and external data sets, making sense of the data to uncover actionable insights and recommendations for the business
• Recruitment: Recruit a representative sample of research participants via internal and external pipelines.
• Work closely with your Sr. Manager in planning a research roadmap for your respective focus area, intaking and prioritizing new requests as they arise.
• Share: Generate and share a compelling narrative of what was discovered, highlighting key recommendations to stakeholders and digital teams
• Alongside our broader UX Research team, contribute to and support continually evolving best practices around the research craft and focused specialization
• Stay closely connected with your extended UXR Wealth portfolio team members, ensuring we’re continuously threading knowledge and learnings together across products

Desired Skill Set:

• A love for data and asking questions, seeking answers, and working with others to solve complex challenges
• Strong expertise in applying qualitative methods, understanding the strengths and limitations of the craft
• A high level of curiosity, comfort with ambiguity and willingness to challenge the status quo
• 5+ years of professional experience, working in a digital environment
• High comfortability with various data set structures (large or small, structured or unstructured)
• Action and execution-oriented, with the ability to bring an idea from plan to reality
• Strong experience triangulating data types when conducting qualitative analyses
• Hands-on experience executing the end-to-end research process: gathering requirements, prioritizing, planning research, recruitment, gathering data, analyzing & summarizing results, and sharing findings

Nice To Have:

• Experience working at FI
• Strong execution skills (User testing, User interviews) or similar Functions

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