Security Field Support Supervisor - Graveyard Shift - Burnaby

Fusion Security continues to grow and provide professional security services throughout Greater Vancouver and the Lower Mainland, with clients in a wide variety of sectors, including government, retail, commercial sites, industrial sites and residential areas. Our mission is to deliver the highest quality service in each interaction that reflects a strong and respectful culture.

Fusion Security is seeking an experienced, energetic, and a customer-focused security professional for a position of Field Support Supervisor - Graveyard shift.

The successful candidate will be mainly responsible for field staff support and supervision. Strong knowledge and understanding of company policies and procedures will be required. Other operational roles and duties in a supportive capacity may be assigned from time to time.

Major Duties & Responsibilities

• Other administrative responsibilities as directed by Fusion Security Management
• Auditing reports
• Conducting briefings for special coverage assignments
• Liaising between clients and site staff in emergency situations
• Assisting with alarm response and building patrols
• Conducting staff follow-up meetings for disciplinary issues
• Delivering of uniform and other items to field staff
• Conducting impromptu and scheduled site visits and staff assessments
• Conducting intervention or assistance with employee emergencies or injuries

Required Qualifications

• At least 2 years of supervisory experience
• Certified in Occupational First Aid Level 1
• At least 3 years of security experience
• Class 5 Driver's License with a clean driving record
• A valid BC Security License
• High school diploma is required at a minimum, however post secondary education is preferred

Skills & Abilities

• Exceptional interpersonal skills to build and maintain positive relationships with staff and clients
• Attention to detail and ability to multi-task
• Good physical condition
• Strong organizing and planning skills
• Strong computer skills (including use of Tracktik software)
• Excellent communication skills (including phone, email and report-writing)
• Ability to work without close supervision

Reporting Structure

• This position reports directly to the Operations Manager.
• The successful candidate will be required to regularly interact with all Security Officers and Supervisors, as well as various members of Fusion Security Management.

Company Perks

• Fitness Centre Membership (at Head Office)
• Competitive Pay Rate
• Paid Training
• Health Benefits Plan (we pay your premium)
• Referral Bonus Program
• Exclusive access to discounts on over 5000 products & services within Canada

In order to be considered for this position, your application must clearly demonstrate how you meet the requirements as outlined above. Please submit your current and updated resume with a cover letter detailing reasons for your interest in this position and stating the reason why you think you would be the best candidate for the position.

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.

(Part 1, Section 2) of the Security Services Act of British Columbia requires all Security Services Workers are required to hold a valid BC Security License to be employed or employable. Any applicant without a valid BC Security License will be automatically disqualified. For more information please visit: http://www.bclaws.ca/civix/document/id/consol20/consol20/00_07030_01#section2