Seasonal Assistant General Manager - The Bear Street Tavern

We’re looking for a Seasonal Assistant General Manager to join us at The Bear Street Tavern! Banff's best pizza, as seen on You Gotta Eat Here. Our signature pizzas, sandwiches & cast iron specialties will satisfy any hungry Banff adventurer. Guests make themselves at home in a cozy booth and enjoy a beer, or a Bear sized cocktail and finish with a ridiculously good pizza. Our dog-friendly courtyard patio is the perfect place to soak up the summer sun with furry friend. Want to know more? Check us out here: banffcollective.com/bear-st-tavern
Assistant General Manager
The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.
This is a seasonal position ending on October 15, 2023. If you are interested in staying onboard, there is a potential for an extension!
We Love Perks! This Position Includes:

• Extended health benefits with premiums completely paid for by BHC
• Short Term & Long Term Disability coverage
• $200 Welcome Gift Card to use at any BHC Venue
• Paid vacation + statutory holidays
• Affordable manager housing may be available
• Great salaries + tips
• Paid community volunteer time
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Learning & Development allowance
• Cell phone allowance

What You’ll Do:

• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings
• Oversee and manage all areas of the venue and use your discretion to make decisions quickly
• While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture
• Deeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promise
• You’ll lead by example, having a floor presence for the duration of your shift
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas

What You Have:

• Willing to take a step back to look at things from other perspectives and be open to a different way
• Collaborative working style and team focus
• Flexible schedule required
• Understanding of the importance of communication and workplace culture
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times
• ProServe certification
• You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of
• You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goal
• Connecting with people and building trusting relationships comes easy to you
• 2 years of experience in the food and beverage industry is preferred
• Excellent communication skills

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?
BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.
Applicants must be legally eligible to work in Canada.