Sales Agent Jobs

About Us

Le Boat is part of the Travelopia group, one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting-based school trips, corporate hospitality, and sporting event fan travel. Private equity owned by KKR, Travelopia is headquartered in the UK with offices and marine bases all over the world.

Le Boat is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

Mission

The primary function of this role is to sell LeBoat products for North America including primarily the USA and Canada but may be required to support other markets. You will also support the sales and marketing departments in the development of Le Boat products.

What you will do:

• Establish customer contact via phone/email to process and convert booking inquiries into sales.
• Educate customers about our product before booking.
• Participate in the administrative part (taking customer payments by phone, bank transfer, reminders, and debtors).
• Record customer data by new GDPR.
• Respond to customer inquiries (booking, brochures) promptly and go through them every day.
• Build quotes within our process and communicate them to customers.
• Perform in line with revenue goals.
• Call back customers and follow up on the offer.
• Use Talkdesk and HubSpot as needed.
• Participate in any project related to the Sales & Marketing department.
• Record options and check the confirmation of options on time.
• Advise customers of any changes before or after booking (e.g., inventory changes).
• Engage and establish trust with clients and travel agents.
• Update customer data in CRM and booking system.

Skills required:

• Outstanding verbal and written communicator with strong communication skills.
• Flexibility.
• PC skills (Word, Excel, Outlook, Teams).
• Knowledge of European geography.
• Phenomenal teammate.
• Previous sales experience in the tourism industry.
• Autonomous.
• Able to prioritize tasks.
• Multifaceted, hardworking, and proactive.
• Highly organized and encouraging deadlines.
• Autonomous.
• Excellent English skills are important.
• Customer driven.

Employee Benefits:

• Health Benefits
• Attractive commissions
• Competitive salary
• Paid Time Off

We would love to hear from you if you are passionate about sales! We look forward to receiving your application and getting to know you!

We believe people are happier and perform best when they can be their true selves, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias, building an inclusive culture, and embracing diversity in all its dimensions.