Restaurant General Manager Jobs

WHY WORK AT IMPACT?

• Make an Impact - Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community.
• Health & Wellness Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness.
• #TEAMIMPACT Calling all team players! We value all of our employees and recognize that we can accomplish so much more when we work together.
• Grow with us! As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way.

is always looking for enthusiastic, passionate, service oriented managers to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! Read on to learn more about the General Manager opportunity here at Impact Kitchen. We look forward to adding your unique energy to our team and helping us make a positive

Overview Of Position

The role of the General Manager (GM) is to run a profitable business. This role focuses on delivering the highest guest satisfaction while being fully accountable for all sales, Cost of Goods (COGS), people and standards within the location. The GM is the leader of the restaurant and a role model of Impact Kitchen’s brand, values and staff culture.

Essential Duties

Daily:

• Daily systems check, manager logbook review and ensure action plan follow-up
• Through constant communication with the Manager on Duty (AGM/MOD), ensure the following is being executed at the highest level: Run the floor, role model standards, dress code and operating practices
• Internal contact for Health inspections, WSIB procedures, Inspectors and related audits
• Staff relations; support staff issues, ensures proper employment standards and corrective action process. Coach, mentor and set the tone. Participate when possible and always lead by example.
• Oversee and ensure customer satisfaction and operational excellence; log and handle any concerns or comments with timely follow-up
• Maintain engagement and build customer relationships and brand affinity
• Guide training and career development initiatives; review all staff performance adjustments and notes of praise
• Review daily reporting, including KPI’s, Sales, Average Guest Count, Payroll, key item sales, guest check average and effectively communicate to the team all pertinent information

Weekly:

• Prepare weekly P&L and attend one on one with Head of Operations
• Prepare and send weekly documents to the Bookkeeper
• Chair weekly management meeting, set objectives and follow-up on action plans; Assistant Restaurant/KM/Front of the House Supervisor development and weekly one on one’s
• Maintain Budget; complete weekly forecasts, sign off on all costed hourly schedules, staffing levels, payroll & inventory items
• Follow up with all action plans or initiatives around financial goals, people development and guest satisfaction

Monthly:

• Financial reconciliation of all credit cards transactions
• Review staffing levels, bench strength and recruitment with KM and AGM
• Prepare P&L and attend monthly Operations meeting with Head of Operations, Head of Business Development, regional management and other GM’s
• Complete reviews & conduct monthly progress updates with all staff

Quarterly:

• Management strategy meeting
• Town hall, culture events and leadership training initiatives

Annual:

• Prepares business plan and forecast for the restaurant
• Participates in the annual budgeting process for the location
• Details R&M and capital wish items to protect the locations assets

Always:

• Qualified in all aspects of Front of the House leadership
• Brand ambassador of Impact Kitchen at all times

Team Perks include:

• Health benefits program offered at the end of 3 month probationary period
• Industry leading work life balance
• 50% Discount on Impact brand purchases
• Paid Vacation
• Free Impact staff events
• Competitive Compensation $63,000 to $68,500 +
• Free meal stipend redeemable at Impact Kitchen
• Paid Sick Days

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