Resident Care Coordinator Jobs

The Resident Care Coordinator is responsible for overseeing the general operations of the Retirement Community while working in collaboration with the Executive Director to provide services to the residents and represent the Home in the community..

RESPONSIBILITIES:

• Provide informative tours to prospects and follow up with leads accordingly in a timely manner to increase occupancy levels
• To bring a fresh innovative perspective on Resident Programming and Marketing Strategies
• To be a positive and energetic representative for the home and market for potential new Residents within the local area
• Plan, implement and facilitate community outreach initiatives to maintain Community links and services for Residents
• Work closely with Nursing Staff, the Leadership Team and other members of the interdisciplinary team to provide supportive care for Retirement Residents
• Preferred understanding of the Retirement Home Regulatory Authority standards
• Facilitating partnership with families, staff and other agencies. Understanding the importance of Customer Service with these partners and have the ability to recognize potential challenges and resolve in a productive and professional manner
• Establish and maintain relationships with various community stakeholders and there may be opportunities to attend community meetings and events
• Contribute to budget planning, budget, and the financial standing of the home in collaboration with the Executive Director
• Identifying and implementing action plans to assist in resolving complaints and concerns
• Preferred understanding of Retirement Living and the senior population
• Will be responsible for managing 8 staff, which will include scheduling, payroll and other administrative functions such as A/P and A/R.

QUALIFICATIONS:

• Marketing and sales experience is required
• Resident advocate – high emphasis on building and maintaining relationships with residents, families, staff and stakeholders.
• 2-3 years’ experience in Long Term Care
• Knowledge of the Retirement Home Regulatory Authority legislation is required/or the willingness to become knowledgeable
• RPN in good standing with the CNO
• Excellent oral and written communication skills are essential
• Excellent organizational, time management and multi- tasking skills

Interested applicants should apply directly through this posting. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Powered by JazzHR

PyqcmL8CCB