Patient Resident Care Manager Jobs

Minimum two (2) years related acute hospital administration experience, preferably in a supervisory/managerial capacity

Excellent time management with demonstrated ability to coordinate numerous and diverse activities, organizing and prioritizing appropriately to meet demands and expectations

Minimum three (3) years recent direct patient care experience in an acute medical or hospital setting

Excellent written and verbal communication, interpersonal and negotiation skills

Knowledge of legislation provisions which impact on work performed (i.e. Excellent Care for All Act, Employment Standards Act etc.)

Knowledge and familiarity with staff scheduling, workload measurement, budgets, labour relations and hospital operations preferred

Experience working in a project environment with sound knowledge of project management methods and practice

Comprehensive knowledge of risk management and of auditing principles and practice

Coordinate the reporting of the audit observations and management action plans to the patient care area management

Prepare the yearly common themes report for reporting to the Senior Management

Bachelor’s degree or a combination of equivalent education and experience in patient care quality.

Ability to effectively communicate with senior management on complex and sensitive issues

Knowledge of quality improvement theory; experience with change management and innovation; and demonstrated success in achieving results.

Minimum of 3 years recent Management experience in healthcare setting.

Knowledge and experience with ambulatory clinic operations and flow.

Demonstrated leadership, team building, coaching and mentorship skills.

Demonstrated communication, interpersonal and collaboration skills.

Strong critical thinking and decision–making skills.

Experience with senior and executive level audiences, strong facilitation, collaboration and leadership skills, senior level project management required.

Leadership, Coordination, management, and reporting on all aspects of the project/ implementation.

Risk, issue, dependency management to ensure the critical path of the implementation is followed and milestones stay on track.

Project Manager – Patient Portal Mandatory Skills

Project Manager – Patient Portal Nice-To-Have Skills

Finalize Requirements and Integration; Take existing requirements, validate them and ensure there is fulsome representation.

Grade Twelve or equivalent, coupled with experience or education in office administration, medical office administration, or any other health-related services education.

Liaising with Resident Care Managers on staffing requirements,

Reviewing staffing data and preparing reports, as requested by the Employee Relations Specialist (e.g. sick time, attendance management support, etc.)

Experience in payroll administration and submission

Experience scheduling staff, preferably in a unionized environment and utilizing electronic scheduling tools

Sound planning, prioritizing and execution skills

Regional/site/unit policies, procedures, protocols and guidelines relating to: clinical care, administrative, financial, and human resource management.

Minimum three years current, relevant clinical experience and minimum one-year leadership experience in a health care setting required.

Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the applicable policy.

Roles and responsibilities of the health care team.

Demonstrates effective oral and written communication skills.

Demonstrates interpersonal, critical thinking, conflict resolution and decision-making skills.

Experience in a management role

Manages the effective and efficient distribution and utilization of team members and other human resources’ responsibilities as needed

University degree (in a health discipline, Health Administration, Business Administration or a related field (or equivalent combination of education and experience)

Undertakes other duties as assigned, including backfilling for comparable Manager roles in other HCCSS geographies

5-7 years experience in the healthcare sector

Experience participating in the negotiation of agreements and conflict resolution

Develops capital and operational budgets in collaboration with Finance, hospital and Service line leadership.

Enhances job knowledge by remaining current in trends in the health care industry and specialty areas.

Performs direct administrative functions for assigned department(s).

Develops, implements and evaluates short and long range of performance improvement and operational goals and objectives for the department(s).

Implements policies, procedures, rules, regulations, and recommended practices and ensures that clinical practice standards are met.

Analyzes and responds accordingly to unit specific performance, outcome, and financial data.

Have experience in an assisted living environment, preferably in a management role

Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality

Have experience in geriatric setting;

Assist in the planning and coordination of resident care, employee development, and continued quality improvement in our licensed care neighborhoods

Be willing to work occasional weekend and holiday shifts

Have a genuine interest in caring for elderly residents and working in a geriatric environment

Demonstrated excellent change management and project management skills

A Master’s Degree in Health Sciences, Public Administration or Management required.

Demonstrated coaching and empowering style of management

Minimum three years acute care clinical experience.

Stroke and neuro experience preferred.

Superior leadership, communication, team building and decision-making skills

Demonstrated excellent change management and project management skills

A Master’s Degree in Clinical/Health Sciences or Management preferred. Bachelor’s Degree required

Demonstrated coaching and empowering style of management

Minimum 4 years Dialysis experience

Superior leadership, communication, team building and decision making skills

Ability to manage effectively in a fast-paced, constantly evolving environment

Excellent organizational, time management and multi- tasking skills

2-3 years’ experience in Long Term Care

Knowledge of the Retirement Home Regulatory Authority legislation is required/or the willingness to become knowledgeable

Excellent oral and written communication skills are essential

Marketing and sales experience is required

Preferred understanding of Retirement Living and the senior population

· Previous experience with residential property management industry is an asset

Resident Manager or a Resident Manager Couple

· Previous experience in customer service roll

· Cleaning of all common and public area

· Creating and maintaining positive Tenant Relations

· Rental inquiries, including viewings and general leasing inquiries

Two years nursing experience in Continuing Care Sector (Dementia care and End of Life care would be an advantage)

Must have proven leadership and team-building skills and be able to motivate staff

If this opportunity is not a fit for your background and experience

Provide a high level of leadership supporting care, nursing, dietary, maintenance and housekeeping Staff

Provide a high level of clinical leadership and support to nursing and care staff

Facilitate and promote the interdisciplinary approach within the home through the nursing, dietary, recreation, housekeeping and maintenance departments

Ability to support implementation of education based on changing practices e.g. legislation and technology.

Promotes staff awareness and involvement in research/evaluation activities and projects and participates in research and projects as appropriate.

Participates in the review, development, implementation and evaluation of evidence-informed clinical decision support tools/policies.

Performs other related duties as assigned.

Clinical proficiency/expertise in the designated clinical area.

Ability to supervise and provide leadership and work direction.

Working knowledge and experience with agile as well as waterfall project management concepts practices, and deliverables.

Strong project management skills, with the ability to manage multiple Agile projects simultaneously.

Exceptional MS Office and Project Management toolset skills.

Collaborating with the Clinical Informatics Lead to identify and manage organizational change requirements for the project.

Submit regular status reports to the PMO, Program Management and Program Steering Committee

Perform project management processes as per PMO standards

Knowledge / experience with MDS / Care Management systems;

A minimum of 2 years experience in geriatrics, rehabilitation, or long term care at the supervisory and / or management level;

Experience with continuous quality improvement / risk management processes and person-centred care philosophy;

Responsible for the management of care issues related to residents /family/advocates;

Responsible for overall supervision for entire building in absence of senior management;

Acts as a role model for nursing staff by demonstrating clinical expertise and comprehensive knowledge in the delivery of resident care;

Coordinate maintenance requirements and work orders in an efficient and cost-effective manner, performing duties when able.

Scheduling contractors and service work, in consultation with the property manager, and following up to ensure the task has been completed.

Deal promptly with emergencies and unusual circumstances and provide an update to the property manager in a timely manner.

A minimum of five (5) years’ related experience

Team player with great communication and written skills

Must have knowledge of Microsoft Office and comfortable with email use

Seven (7) years' experience, including two (2) years at the supervisory/management level.

Strong leadership and people management skills with the ability to motivate and delegate.

Or an equivalent combination of education, training, and experience.

"Loan Forgiveness Programs" offered through the Federal and BC Government for eligible professions.

Knowledge of a multidisciplinary team approach involved in the coordination of care in a complex environment and system of care services.

Strong oral and written communication skills.