Regional Director Jobs

Neighbourly Pharmacy, Canada’s largest and fastest growing network of community pharmacies is now accepting applications for a Regional Director of Pharmacy Operations based out of Vancouver Island, BC. Our over 286 locations across Canada are united by one priority – our patients. As an ideal candidate, you share our priority, and you are enthusiastic about helping us continue our growth.

Reporting to the Senior Director, Pharmacy Operations you will work collaboratively with the Pharmacy Managers to drive optimization and efficiencies by standardizing processes and creating an inclusive, entrepreneurial, solutions-based environment. Your experience in a rapidly growing, ever-changing environment will be an asset to our team.

Neighbourly is proud to offer you employee stock ownership plan, RRSP matching, above average compensation and so much more.

The position will include the following responsibilities:

· Preserve the value within the acquired pharmacies to ensure that there is no unplanned reduction in prescriptions within an acquired store;

· Work with the Pharmacy Managers to devise a hiring plan to ensure appropriate staffing, coverage and efficient delivery of service;

· Establish, in concert with the Senior Director, Pharmacy Operations, relevant and value-creating goals, metrics and objectives of the Company;

· Establish operational controls along with Finance to support the performance of the stores;

· Implement operational improvements over time to drive increased revenue and EBITDA from the pharmacy network;

· Assist with operational due diligence, working with Business Development and Deal Execution, of the pharmacies;

· Evaluate, monitor and supervise the pharmacy operations of the Company;

· Provide pharmacy operational leadership for the Company’s stores;

· Provide day-to-day inclusive leadership of the pharmacy operations, including an exceptional customer experience and efficiency of pharmacists and staff;

· Innovate, develop and launch pharmacy products and services offered to the Company’s customers (including pharmacy customers) to drive increased revenue and EBITDA from the pharmacy network;

· Maximize the profitability of the Company by ensuring expenses are managed in line with the Company’s financial performance;

· Create and sustain a team based culture of growth and success that will attract and retain key talent and achieve a high level of morale that works collaboratively to achieve the Company’s objectives;

· Visit and supervise of all the Company’s facilities and equipment, including proper coordination of maintenance at all the Company’s acquired pharmacies;

· Assist in the development of a best-in-class multi/site operating structure including consistent policy & procedures, key performance metrics and dashboard reporting;

· Ensure compliance with all relevant regulatory regimes of the Company;

· Develop and maintain relationships with customers, suppliers, shippers and related business partners;

· Recommend to the Senior Director, Pharmacy Operations on how to maximize the Company’s short and long term profitability; and

· Other activities as may be assigned by the Senior Director, Pharmacy Operations to maintain the Company’s pharmacy operations and profitability.

Key Considerations by Applicant:

· Geographically challenging – travel to numerous stores across Vancouver Island, BC required with ongoing expansion;

· Opportunity to work with the Pharmacy Managers and staff to identify and implement best practices in each location;

· Opportunity to scale and grow professional experience with an organization experiencing rapid growth; and

· Opportunity to take on increased challenges as part of that growth strategy.

Success in the first year will be determined by the candidate’s ability to:

· Build trusting, collaborative, working relationships with each Pharmacy Manager and staff;

· Successfully managing aggressive growth across a large geographic area; and

· Identify potential and delivery of operational optimization and increased margins.

Education:

· Pharmacy Degree;

· Active Clinical Pharmacy Practice License with College of Pharmacists of British Columbia;

· A business-related degree would be an asset;

· Pharmacy Specialty, CDE, CAE, ISTM, etc. would be an asset.

Experience:

· Minimum 10 years pharmacy practice experience; including exposure to Community, Long Term Care, Central Fill, Infusion Clinic & Specialty Compounding Settings;

· Minimum 5 years’ experience in pharmacy retail operation oversight;

· Multi location management experience;

· Multi province management experience;

· Third Party Insurance management experience;

· SOP & Policy Development experience;

· Experience working in a rapidly growing, ever changing environment.

Competencies & Attributes:

· Entrepreneurial spirit– take ownership in identifying improvements without the requirement of a huge investment, and ultimately, share and communicate that spirit across the dedicated area pharmacies;

· Creativity –think creatively to solve issues and achieve goals;

· Community minded – invest the time to understand and be part of each community`s environment to maximize the potential of each pharmacy location;

· Partnership - ability to partner with the Pharmacy Managers and gain their trust and buy-in to operational changes;

· Communication – possess a clear and transparent communication style;

· Leadership - possess an inclusive leadership style; be a true partner to the Pharmacy Managers so that they become committed to working in a solutions-based, entrepreneurial environment.

While all responses are appreciated, only those being considered for interviews will be acknowledged.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.