Quality Assurance Associate - Head Office

Please note this role will work in a hybrid environment. The successful candidate will be working in a Canadian Blood Services Production Facility with a mixture of on and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement is subject to change, based on operational needs.

Job category: Quality and regulatory affairs

Job posting ID: 4814

Employment status: Regular full-time

Position's anticipated start date: 2023-08-14

Possible schedule/FTE: 100%

Classification: PTS/MGT/IT B

Salary/Rate of pay: $77,500 - $91,000

Application deadline: 2023-07-28

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About The Role

Canadian Blood Services is looking for a Regular full-time Quality Assurance Associate - Head Office to join our dynamic Quality Assurance team.

The Quality Assurance and Regulatory Affairs team is accountable for the systematic efforts taken to assure that all Canadian Blood Services’ products and services delivered to the customer meets expectations of the customer.

In this role, you will be providing the organizational assurance that we meet safety, quality identity, purity, potency and accessibility requirements of our products and services. In this role, you will utilize your knowledge of Good Manufacturing Practices (GMP), which includes Blood Regulations as defined by Health Canada, CSA Blood and Blood Component Standards as well as relevant Cell, Tissues and Organs (CTO) regulations and standards and the theory and application of quality systems elements to the products and services provided by Canadian Blood Services.

Formula for success

• Drawing on your effective communication and interactive skills, you will educate staff as to “why” Good Manufacturing Practices, as defined by Canadian Blood Services Quality Management System, are necessary and how these ideologies apply to the activities Canadian Blood Services undertakes.
• Utilizing your experience, you will perform all work in accordance with the provisions of the Canadian Blood Services Corporate Health and Safety Policies and Procedures.
• Leveraging your analytical and problem-solving skills, you will assist Canadian Blood Services to monitor and continuously improve the quality of its products and services by collecting and dissecting data and facilitating root cause analysis investigations and monitoring improvements.
• Utilizing your knowledge, you will provide Canadian Blood Services’ assurance that our products and services consistently meet the requirements by ensuring a state of control in our manufacturing and clinical services processes and overall compliance with regulations and standards, and appropriate application of Quality Systems processes, such as document management, validation, change control corrective action, preventative action, auditing, training, and quality control.

Desired Education And Skills

• Certification in Quality Management Systems and/or certified Quality Engineer designation is required. Will consider an applicant currently working on certification, or an agreement to obtain certification.
• Minimum of 10 years’ experience within a manufacturing or pharmaceutical environment following Good Manufacturing Practices, with at least 5 years of Quality Management and Continuous Improvement experience.
• Thorough comprehension of applicable standards and regulations and a comprehensive knowledge of the theory behind and application of quality systems processes as they pertain to the products and services provided by Canadian Blood Services (such as: Health Canada's Blood and Blood component regulations, Canadian Standards Association's Blood and Blood component standards, Canadian Standards Association's Cells, Tissue, and Organ standards, AABB's Cellular Therapy standards, AABB's Blood Bank and Transfusion Services standards).
• Post-secondary level education in a relevant discipline from a recognized academic institution, or equivalent experience is required.

What We Offer You

• 4 weeks' vacation
• Annual performance award up to 6%
• Comprehensive group health, dental and vision benefits for you and your family
• Employee discounts, wellness program, professional resources
• Defined benefit pension plan

What You Can Expect

• You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day, additional hours may be required depending on project requirements.
• This role will work in a hybrid environment with requirements to be onsite at one Canadian Blood Services production site within Canada 40% of the time/2 days of the week.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.