Qa Analyst - Salesforce

MatchBox Consulting Group is currently seeking aQA Analyst- Salesforce for a 6 month contract role with extension at a client of ours located in Vancouver. Remote option and open to working PST hours.

Responsibilities:

• Developing user documentation for new features and providing end user support
• Supporting the Lead Quality Analyst and Manager, Software Quality with other projects and tasks as required
• Working closely with project managers to assess and triage issues or risks, while having a voice on “go/no go” release decisions
• Championing quality guidelines and standards (including QA best practices)
• Preparing test data and the setup of the test environment
• Tracking of defects and deficiencies for submission, review, triage and resolution
• Working closely with the stakeholders (Development Team, product owners, etc.) to develop an overall QA/Test Strategy and Product Test Plan, for projects of varying size
• Reviewing of background material to understand the work purpose and objectives, documented requirements, and/or User Stories
• Managing and monitoring User Acceptance Testing with key business users
• Ensuring systems function according to business requirements and user expectations, by applying strong critical thinking and analytical skills
• Designing, developing and maintaining Test Plans, Test Cases, Test Scenarios and/or Test Scripts based on requirements for System Integration, Functional, Regression, Performance, and Acceptance Testing

Requirements:

• Proactive in identifying the root cause of issues and developing solutions
• Experience with black box testing and some white box testing
• Experience with functional testing, integration testing, developing test plans, test scenarios, writing and executing test scripts
• Familiar with business enterprise applications and business process areas (ie. accounting, order entry, inventory management, etc.)
• Understanding of IS concepts, including data models and application integrations
• Experience with XML, JSON, HTML, SQL, SOAP, REST, web standards, and testing Windows and web application and services
• Exceptional prioritization and multi-tasking abilities, and demonstrated experience meeting strict delivery deadlines
• Strong analytical and critical thinking skills with a keen ability for problem solving
• 3+ years of recent software QA and Testing experience in application and data validation testing, preferably with experience on C# & SQL
• Experience with Salesforce Marketing Cloud, focusing on CRM (Customer Platform) or MCP (Marketing Cloud Personalization) - Sales Cloud and Service Cloud might also be considered
• Proven organizational skills with the ability to multi-task and manage multiple priorities
• Knowledge and experience with Agile project tracking tools and JIRA

About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivalled expertise with our teams extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com