Project Execution Assurance Officer

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Project Execution Assurance Officer

What is the opportunity?

RBC Investor & Treasury Services (RBC I&TS) has a strategic project portfolio which is governed by I&TS Project Execution Governance team (I&TS PEG).

In this role, you will be responsible for providing Execution Assurance to assigned projects within the I&TS Project Portfolio to ensure projects are compliant with RBC Enterprise Policies and Standards, project documentation is accurate and completed to a high standard, project data (including project financials and benefits) is accurately tracked in appropriate golden source teams in-line with I&TS PEG standards. This position designs, develops and implements standard project tracking and reporting processes to drive improvements in governance effectiveness and adherence to RBC-mandated project management delivery frameworks (e.g. EIMF) and methodologies (e.g. Waterfall, Iterative Waterfall, Agile). In addition, this role provides support and training for Project/Program Managers to drive effective adoption of governance processes, protocols, and tools

What will you do?

• Persistently challenge the ‘norm’ to proactively identify and lead initiatives to drive simplification, automation and/or improvements to PEG managed processes, controls, and tools
• Templates (status reporting, change request, project plan, etc.)
• Deliver ongoing iterative training and coaching to Project/Program Managers to drive effective adoption of governance processes, protocols and tools in-line with RBC’s policies and standards
• Perform regular quality assurance health checks on assigned projects to ensure compliance to PEG protocols and standards, including (but not limited to) deep dive reviews of; status reports, project plans, change requests, financials, benefits, risks, issues, and dependencies
• Liaise with Senior Management, as required, to provide direct feedback or escalation on governance/quality issues to aid timely resolution and effective decision making, overseeing each item until fully resolved
• Design, develop and implement standard project tracking and reporting processes to drive improvements in governance effectiveness and adherence to RBC-mandated project management delivery frameworks (e.g. EIMF) and methodologies (e.g. Waterfall, iterative Waterfall, Agile)
• Oversee RBC project Enterprise Initiative Management Framework (EIMF) gate crossing process, performing deep dive reviews and quality assurance control checks of project artefacts ensuring the documents are completed to a high standard and adhere to RBC’s Enterprise policies and PEG published protocols
• Facilitate education sessions for newly on-boarded PMs and their teams as required (e.g.: regular training sessions, lunch and learn sessions, etc.)
• Program/Portfolio Playbooks (PM, PEG, etc.)
• Tableau Dashboards
• Review, analyze, and produce high quality Executive Dashboards/Project Reporting ensuring timely and accurate delivery upholding an excellent attention to detail and recommend improvements as appropriate to increase value of outputs
• Facilitates ongoing reviews and sharing of feedback from Health Checks with PMs and Portfolio Manager’s to aid learning and fast course-correction for identified gaps
• Process flows
• Support adaptions to new/changed RBC policies ensuring PEG processes and tools align accordingly, including (but not limited to):

Must have:

• Ability to write clearly and concisely, e.g.: create and maintain training/user guides
• Ability to work as part of a team or autonomously within a deadline driven environment
• Strong organizational and communication skills
• Proficiency in Power Point, Excel, Word, MIS, Planview, MS Project and P2D2
• Strong background in project management roles such as Project Manager, Project Control Officer with 3 to 5 years managing or supporting projects

Nice-to-have:

• I&TS business knowledge
• Training and/or Coaching skills experience preferably in program governance processes
• VBA, Confluence and JIRA
• PMP designation

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• #TECHPJ
• Flexible work/life balance options
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-04-12

Application Deadline:

2023-05-26

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.