Senior Manager, Quality Assurance

This is a remote position.
Our client is currently looking for a Senior Quality Assurance Manager to join their team, full-time. This is remote, with 2 - 4 days a month in office.
Responsibilities

• Identify strategic and productivity initiatives to improve quality & velocity; drive execution and desired outcome;
• Ensures organization is in compliance with CLIA and CAP regulations;
• Support project and service teams on quality assurance and warranty obligations;
• Manages and provides training to employees on aspects of the QMS that are relevant to their role;
• Leads and supports periodic management reviews;
• Hire and nurture ‘best in industry’ staff;
• Reviews verification and validation of test plans, test stratgies and reports;
• Manages corrective and preventative action process and lead continuous improvement activities;
• Operational Quality Assurance;
• Works with departments to develop and monitor key performance indicators to assess performance of the organization and guide improvement efforts;
• Manages internal audit program and works with process owners to improve & ensure compliance of their procedures.

Requirements

• Fluency in English, any other language is considered as an asset;
• Bachelor/Master’s Degree in Information Technology or similar industry (education can be subsituted for experience);
• Computer literacy: latest BI and analytical tools, MS Office, MS Project, etc;
• Broad knowledge and hands-on technical experience in test tools, framework and automation development;
• Process development and implementation;
• Knowledge of at least one programming or scripting language (Java, Ruby, Python, Perl).
• 5+ years of experience in people management, within a high growth multi-tier enterprise environment, preferably SaaS;
• Clear communication skills; able to adjust based on audience;
• Willing to travel as needed