Program Manager, Packaging & Labelling

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The Global Packaging and Labelling team is responsible for planning, designing, developing, testing, and producing end-to-end packaging and labels. We work in close partnership with cross-functional teams across the business and partners throughout supply chain. We meet the needs of our product, guests, markets and channels in order to achieve our strategic priorities and business goals. We ensure packaging and labelling materials are production ready and support successful product delivery.
a day in the life
Global Packaging and Labelling Operation Team is responsible for managing the end-to-end process of packaging and labelling deliverables for global markets. This includes identifying, managing and communicating risks and opportunities in order for the Packaging and Labelling Development and Packaging Design and Production to develop, design, review, test, order and produce all packaging and labelling data and materials.
The Program Manager has a vital role in global packaging developments and projects. This position works closely with Product team, International Supply Chain team, Brand team, and external vendors.
The Program Manager Is Responsible For

• Facilitate and lead workshops, and deliver updates to cross functional partners and leadership
• Create an environment where people can perform at their best, grow through continual development and achieve outstanding results
• Deliver regular program updates to cross-functional partners and leaders
• Lead the maintenance and optimization of the Packaging and Labelling Operating Calendar
• Lead and oversee the planning, implementation and adoption of new and transformative packaging and labelling processes, including documentation of current-state processes, design, implementation and ongoing operation of new processes, development of tools to monitor effectiveness of new processes, and support in establishing connectivity across current and new processes to deliver operating model transformation
• Oversee all incoming and outgoing project documentation and SOP
• Leverage understanding of current state people, process and technology capabilities, knowledge of industry best practices and critical problems solving skills to identify business needs and define new and improved ways of working to develop packaging and labelling
• Partner with relevant stakeholders in creating and applying organizational design principles, frameworks & RACI chart
• Drive cohesion across program work streams through coordinating efforts of project managers, change and training leads, product management, technology partners, subject matter experts, super users, project sponsors and other stakeholders
• Lead the planning and implementation of large, complex programs and strategic initiatives, including creation of project charters, implementation plans and business requirements, project delivery, and go-live and sustainment efforts

Qualifications

• Ability to clearly communicate objectives and give clear direction to achieve deliverables
• Minimum 8 years of experience in project management, strategy, operations or related professional industry experience
• Flexible hours to accommodate meetings with different time zones
• Financial acumen and understanding of business math.
• Ability to multi-task and manage various projects simultaneously
• Working knowledge of PowerBI
• Proven ability to coach, mentor and teach junior team members
• PMP certification required
• BBA, Bcomm, Diploma in Business or related field
• Ability to understand financial impacts on long range plans and make financially sound recommendations to leadership
• Ability to lead and influence cross-functional partners, subject matter experts, business users and technology partners to solve complex business problems
• Demonstrated ability to present to Senior Leadership
• Strong attention to detail, accuracy and organization skills
• Proficient in process design
• Demonstrated experience in design and delivery of complex, multi-stream programs and projects, including preparation of project charters, delivery plans and status updates, facilitation of workshops and cross-functional meetings and coordination of change and training efforts
• Proficient with Microsoft Office Programs, mastery in Excel
• Mastery with data management. Proven experience in design and management of project documents, including project charters, implementation plans and business requirements
• Strong verbal and written communication skills
• Strong communication and collaboration skills across multiple cross functional teams. Ability to create alignment and reach consensus
• Knowledge of cycle management terminology and retail/product/ packaging development terminology an asset
• Demonstrated ability in operational problem solving and long-range planning and problem solving
• Mastery in project management tools and software, Smartsheet preferred

must haves

• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Communicate with honesty and kindness and create the space for others to do the same.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Foster connection by putting people first and building trusting relationships.
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Additional Notes
Immigration support is potentially available for this role.
Compensation And Benefits Package
At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:  

• People networks, mentorship programs, and leadership series (to name a few)
• Savings and retirement plan matching
• Extended health and dental benefits, and mental health plans
• Paid time off
• Parenthood top-up
• Extensive catalog of development course offerings
• Fitness & yoga classes
• Generous employee discount

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.