Production Planner Jobs

Hemlock Printers Ltd. is an internationally recognized leader in print communications with our manufacturing plant in Burnaby, British Columbia and Los Angeles, plus sales associates in Burnaby, Seattle, San Francisco and Los Angeles. For more information, please visit www.hemlock.com.

We have an opening for a Production Planner in our Litho Planning department. The Production Planner, Litho Print provides exceptional project management services for Hemlock’s litho print activities. The role ensures all relevant production specifications are communicated clearly and efficiently to production teams and outside suppliers ensuring the product meets or exceeds both quality and delivery expectations. Equally important, the role provides responsive and professional service to Hemlock’s customers, sales team members and other internal staff involved in the project.

The position is Monday to Friday, 8.0 hours per day.

POSITION RESPONSIBILITIES

• Plan and manage print orders from order submission through to billing
• Ensure the project stays within the estimated scope and manage change costs as required
• Act as primary contact (internally and externally) ensuring customer needs are met
• Co-ordinate materials and 3rd party suppliers as required
• Additional Duties: The above responsibilities do not imply that these are the only duties to be completed. Any other job-related duties and instructions requested by your manager are expected to be performed.
• Support other Customer Service team members to balance and manage workload
• Participate and support in continuous improvement and the development of best practices within and across the department

SKILLS & QUALIFICATIONS

• Able to stay focused under pressure
• Has excellent listening and communication skills
• Able to establish excellent rapport with clients
• Able to meet strict deadlines
• Has strong attention to detail and accuracy.
• Has good analytical and problem-solving skills
• A related diploma or degree and/or a minimum of two years of industry experience in print production planning or coordination is an asset.

BENEFITS

• Group RRSP
• Extended Health and Dental (incl. of Vision & Prescriptions), Life, AD&D, Short-term Disability and Long-term Disability Insurance package
• Transit/Compass Card program
• Employee & Family Assistance Program
• Profit Sharing
• Vacation and Care/Sick pay
• Free Electric charging stations & onsite parking

Hemlock Printers is committed to building a diverse and inclusive workplace. We strive to ensure our internal policies and practices recognize the value of diversity, inspire employee participation and are free of barriers to advancement. Our goal is to provide equal possibilities for everyone and for every employee to feel safe, valued, empowered, and respected for their contributions to our shared purpose. All those who would contribute to the further diversification of our community are encouraged to apply.

Open Until Filled.

We would like to thank all applicants for their interest, however only short-listed candidates will be contacted.